Client Support Specialist
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Job Location:
Memphis, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Job Responsibilities:
- Provide excellent customer support to clients via phone email and chat
- Address client inquiries resolve issues and escalate complex cases to the appropriate team
- Assist clients with technical troubleshooting and provide solutions in a timely manner
- Collaborate with internal teams to ensure client needs are met efficiently
- Maintain accurate records of client interactions and transactions
- Identify and report recurring issues to improve overall customer experience
Essential Qualifications:
- Bachelors degree in Business Administration Information Technology or related field
- Excellent communication skills and the ability to empathize with clients
- Strong problem-solving skills and attention to detail
- Ability to multitask prioritize and manage time effectively
- Proficiency in MS Office and CRM software
Desired Experience:
Minimum of 1-2 years of experience in customer support or a related field
Salary & Benefits:
The salary for this position is competitive and will be commensurate with addition we offer health insurance paid time off professional development opportunities and a collaborative work environment.
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
