Customer Support Agent (French)
Share
Job Location:
Hoofddorp - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Do you enjoy helping our (potential) members with all their questions via social media and supporting back-office tasks Then keep reading!
Our members can reach us through social media such as Facebook Instagram Twitter and complaint addition you will also handle reviews in the App Store and Play Store. Besides interacting with members through social media you will perform various back-office tasks such as processing customer data administrative duties and supporting other departments when necessary.
What exactly will you do as a Customer Support Agent
You will assist anyone who has a question or possibly a complaint through our online addition you will ensure behind the scenes that everything is followed up correctly from an administrative perspective. You will have the freedom to come up with out-of-the-box ideas to handle questions and complaints efficiently and in a customer-focused way.
Our organization is internationally oriented and fast-growing where hard work is combined with a friendly and enjoyable working atmosphere. Because the organization is growing quickly taking initiative and proposing ideas is appreciated and encouraged. The working language in our office is English but French and Spanish are also spoken. This means you will work with many different cultures.
Working hours are Monday to Friday between 7:30 AM and 7:00 PM and on Saturday from 8:30 AM to 5:00 PM. Start times may vary depending on the shift.
In short what we expect from you:
You are customer-friendly and service-oriented
You think out of the box to find solutions
You are empathetic and able to work well under pressure
You have a positive and professional work attitude
You are flexible and available from Monday to Saturday
You speak and write English in addition to French
You enjoy performing back-office and administrative tasks alongside customer contact
Required Experience:
Unclear Seniority
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Train unlimited at our gyms! With exclusive access to all our state-of-the-art clubs, and always a club nearby, you can work out wherever and whenever you want. ✓ 1400 Clubs ✓ Best Equipment ✓ 7 Training Zones
