Medical Support Technician

Compensation Range: $24/hr - $27/hr commensurate with experience

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement tuition costs and text books.

Overview:

The Medical Support Technician plays a major role in the process of completing and address prescriptions prior authorization requests received via telephone electronically and fax.

Responsibilities:

• Assist healthcare providers and patients in obtaining prescription requiring prior authorization.
• Process prior authorizations for specific medications and follow-up and relay the necessary information to both pharmacy and the patient.
• Call in medication renewal authorizations as ordered by the medical providers and document the appropriate information in the patients medical record.
• Serve as a liaison between the patients pharmacy and medical providers.
• Initiates implements and inform patients of prior authorizations needs regarding medication coverage.
• Maintain HIPAA compliance standards.
• Other duties as directed by supervisor.

Requirements:

• High School Diploma or GED.
• Graduate of an accredited Pharmacy program.
• Certification as a Pharmacy Technician from one of the following certification boards:
  • Pharmacy Technician Certification Board;
  • National Commission for Certifying Agencies (NCAA);
  • Institute for the Certification of Pharmacy Technicians (ICPT)
• Clerical and basic computer skills required.
• Ability to lift up to 20 lbs and able to stand for long periods of time.
• Fluency in written and spoken English.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information such as social security numbers or bank account details over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine please contact us at

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York States first harm reduction-based OASAS-licensed outpatient drug treatment program. Other services include Health Home care management behavioral health and syringe exchange programs. A pioneer in the social entrepreneurship movement Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information visit

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing healthcare HIV prevention and treatment among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

This position is included in a bargaining unit of Housing Works New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (RWDSU). Accordingly the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a CBA) between Housing Works and the RWDSU

Required Experience:

IC