Location: Mexico City Mexico
Company: A.P. Moller Maersk
Work Model: Hybrid
At Maersk we are transforming the logistics industry by connecting and simplifying global supply chains. With operations in more than 130 countries we offer a truly integrated logistics network that connects oceans roads and skies.
Join our Global Service Center in the Americas and become part of a diverse team that drives operational excellence and continuous improvement.
The OTC Analyst (Order to Cash) is responsible for managing and optimizing key OTC processes including Collections Cash Application and Invoicing.
This role ensures process compliance operational efficiency and strong collaboration with internal stakeholders such as Sales Customer Service and Finance teams. The specialist will also support performance improvement initiatives and maintain accountability for end-to-end OTC activities.
Manage and optimize Order to Cash processes including collections cash application and invoicing.
Monitor and follow up on outstanding receivables to reduce overdue balances.
Ensure accurate and timely cash allocation and reconciliation.
Collaborate with Sales Customer Service and Finance teams to resolve billing or payment discrepancies.
Maintain compliance with company policies financial controls and internal procedures.
Identify opportunities for process improvements and operational efficiencies.
Support reporting and monitoring of OTC performance metrics.
Manage stakeholder relationships and provide timely updates on account status.
Percentage of Overdue Receivables
DSO (Days Sales Outstanding)
ADL (Average Days Late)
Available Credit Management
Service Level Performance
Bachelors degree in Accounting Finance Business Administration or a related field (or equivalent experience).
Minimum 2 years of experience in Order to Cash (OTC) or Accounts Receivable processes.
Experience working with ERP systems.
Intermediate Excel skills.
English level: B1 (intermediate).
Strong stakeholder management skills.
Analytical and problem-solving mindset.
Ability to work in a fast-paced global environment.
Continuous improvement mindset.
Strong communication and collaboration skills.
#LI-EM1
#LI-Hybrid
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Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Required Experience:
IC
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries