Lab Supervisor St. Rita's Medical Center

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Scheduled Weekly Hours:

Work Shift:

The supervisor this role will typically work 9p-5:30a with flexibility as needed.

Summary of Primary Function/General Purpose of Position

The Supervisor Lab Support Services supervises the department by coordinating workflows related to all aspects of laboratory support services to include processing phlebotomy specimen transport supply distribution patient registration and customer service. They ensure compliance with regulatory and accreditation standards.

Essential Job Functions

Utilizes working knowledge of procedures and theories in all areas of responsibilities.

Hires onboards and administers disciplinary actions of staff as needed.

Completes schedule and manages timekeeping.

Implements policies and procedures as relates to specific area.

Oversees training and orientation of staff.

Maintains standards of accreditation for their area.

Performs regular discussion on priorities and performance to staff via touch bases check-ins etc.

This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.

Licensing/Certification

Phlebotomy Certification (preferred)

Education

Education

High School Diploma/GED (required)

Associates Medical Technology or a related science (preferred)

Work Experience

5 years experience in a clinical laboratory setting (required)

Previous experience in a leadership position in customer service environment (preferred)

If supervising phlebotomy 3 years phlebotomy experience (required)

Experience with EKG (preferred)

Training

None

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

General office environment

Required to car travel to off-site locations occasionally in adverse weather conditions

Prolonged periods of working alone

Other: Intermittent exposure to fumes and odors

* Individuals in this position are required to exercise universal precautions use personal protective equipment and devices and learn the policies concerning infection control.

Physical Requirements

Lifting/Carrying (0-50 lbs.) 1-33%

Lifting/Carrying (50-100 lbs.) 0%

Push/Pull (0-50 lbs.) 1-33%

Push/Pull (50-100 lbs.) 1-33%

Stoop/Kneel 1-33%

Crawling 0%

Climbing 0%

Balance 1-33%

Bending 1-33%

Sitting 67-100%

Walking 1-33%

Standing 1-33%

Additional Physical Requirements/Hazards

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recorder

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Depth perception

Use of latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Other:

Patient Population

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Skills

Active Listening

Ability to discern the thinking of others

Service Orientation

Verbal and Written Communication

Coordination

Problem Solving

Customer Service

Leadership

Keyboarding

Microsoft Office

Telephone Skills

Organization

Office Machine Operation

Time Management

Lab Information Systems

Courier Software

Phlebotomy Collection Software

EKG knowledge

EMG knowledge

Ability to train staff

Scheduling and timekeeping

Accreditation standards

Hiring and onboarding

Laboratory Support Services

Mercy Health is an equal opportunity employer.

As a Mercy Health associate youre part of a Misson that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer
Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts
Paid time off parental and FMLA leave short- and long-term disability backup care for children and elders
Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .