Administrative Assistant I

Salary/Position Classification

• 36600 Annual Dependent on Experience Non-Exempt (Eligible for overtime)
• 40 hours per week
• This position will work onsite at UND Grand Forks ND campus

Purpose of Position

The primary purpose of this position is to provide high-level administrative and professional support to the Student Success & Well-Being Program other well-being programming and SAA to ensure efficient office operation through foresight troubleshooting collaboration and organization. This position will also plan and execute daily departmental activities and special events through coordination with department staff SMHS departments and outside entities.

Duties & Responsibilities

First Point of Contact for Student Success and Well-Being

• Greet and assist visitors
• Provide general front desk duties including answering phone and reception
• Assist with conference room and interview room scheduling via Outlook
• Enter and maintain student tracking information

Provide Support to Student Success and Well-Being Program Staff

• Provide clerical support to the Assistant Director of Student Success & Well-Being and SAA
• Assist with scheduling meetings and room reservations
• Create and maintain spreadsheets for current incoming and outgoing students
• Enter and maintain student tracking information

Other Miscellaneous Tasks

• Work with SAA Assistant for website updates
• Attend professional development training as required by supervisor
• Assist at least one graduation ceremony per year
• Draft edit duplicate and disseminate/process correspondence reports presentations and proposals

Competencies

• Work as a Team Member to Promote the success of the SAA office.
• Maintain a welcoming and organized office environment good interpersonal skills and a positive attitude.
• Contributes to a work environment that encourages knowledge of respect for and development of skills to engage with those of other cultures or backgrounds.
• Collaborate with and back up other members of SAA with their primary responsibilities and assist with total office duties and coverage and perform other duties as assigned.
• Collaborate with SAA staff for effective communication and workflow within the office.
• Always represent UND SMHS in a professional manner by providing excellent communication and services.
• Support the workplace culture of SAA by demonstrating the professional conduct and values expected of all employees and by maintaining a positive attitude.
• Maintain confidentiality of sensitive information in accordance with University SMHS and SAA policies and procedures.
• Maintain a positive work environment.

Required Competencies

• Excellent interpersonal verbal and written communication skills.
• Ability to create and maintain positive relationships and attitude.
• Ability to create edit and disseminate clear and concise communications.
• Ability to multitask and prioritize personal workload while meeting the needs of students staff and faculty.
• Excellent time management skills.
• Ability to remain focused and detail-oriented with frequent distractions.
• Demonstrated ability to use problem-solving skills.
• Ability to work independently prioritize and meet deadlines in a highly productive office.
• Ability to maintain and update various databases using multiple formats and platforms.
• Ability to be self-directed and work both independently and as a collaborative member of a team and troubleshoot difficult situations.
• Ability to relate to and assist medical school students needing assistance.
• Ability to work occasional evenings/weekends.
• Willingness to acquire new knowledge and skills .
• Demonstrated ability to work with and provide professional service in a welcoming understanding and empathetic manner to people from a variety of diverse social and economic backgrounds.
• Must be able to maintain highest levels of confidentiality of sensitive information in accordance with federal regulations and School of Medicine & Health Sciences policies and procedures.
• Ability to represent the organization in a professional manner.

Minimum Requirements

• High School Diploma or equivalent
• One year of administrative experience in a professional office setting that includes receptionist duties
• Experience with standard software applications including MS Office Word Excel and Outlook
• Successful completion of a Criminal History Background Check

In compliance with federal law all persons hired will be required to verify identityand eligibility to work in the US and to complete the required employment eligibility verification form upon hire.This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Associates degree in directly related area and at least 3 years of equivalent relevant experience
• Experience with Qualtrics or similar types of survey software
• Experience with other systems used at UND: Blackboard Starfish Adobe Zoom TEAMS
• Experience working in Higher Education and professional office setting

To Apply

Submit application and include a cover letter and resume.