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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

Essential Duties and Responsibilities

Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

Key Responsibilities

Portfolio Demand & Strategic Planning

• Establish implement and lead the demand intake and management process for the Digital Banking organization ensuring standardization transparency and adherence across teams.
• Align strategic annual and quarterly planning with demand intake capacity forecasting and budgeting.
• Ensure initiatives are consistently aligned to enterprise and Digital Banking strategic objectives with clearly defined KPIs.
• Own longterm portfolio planning and crossteam coordination to balance capacity dependencies and value delivery.
• Establish maintain and monitor initiativelevel outcome measures and success metrics within the system of record.
• Evolve portfolio management practices to support scaled repeatable processes across intake prioritization execution and value realization.

Intake Prioritization & Governance

• Design implement and continuously improve intake and prioritization frameworks.
• Apply datadriven scoring models to ensure initiatives are approved based on strategic alignment and value.
• Establish and lead intake ceremonies and evaluation forums with leadership and key partners.
• Partner with Governance Risk Compliance Investment Planning and Business Unit stakeholders to validate and socialize prioritization approaches.
• Ensure demand and prioritization processes are sustainable repeatable and resilient over time.
• Resolve escalations facilitate tradeoff discussions and manage competing priorities.

Stakeholder Partnership & Enterprise Collaboration

• Serve as the portfolio management lead within the Business Relationship Team.
• Partner with Digital Leadership Channels Engineering & Innovation and enterprise stakeholders to translate strategy into actionable portfolio plans.
• Drive alignment across teams by managing dependencies sequencing and execution risks.
• Communicate portfolio status outcomes risks and key decisions clearly to senior and executive audiences.
• Use advanced analytical thinking to identify insights options and recommendations for leadership decisionmaking.

People Leadership & Team Management

• Create an inclusive engaging and highperforming team environment.
• Conduct regular oneonone Connect meetings to review progress address obstacles and support development.
• Set clear measurable goals aligned to DCXM strategy and manage performance through ongoing feedback and coaching.
• Recognize and celebrate individual and team achievements.
• Support career growth through coaching stretch opportunities and advocacy for career mobility.
• May manage a small team and/or play a lead role on moderately complex initiatives.

Risk Compliance & Controls

• Demonstrate strong risk management practices aligned to the enterprise Risk Management Framework.
• Proactively identify escalate and mitigate portfoliolevel risks and issues.
• Execute controls and remediation activities with integrity sound judgment and timeliness.

QUALIFICATIONS

Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelors degree and ten years of experience in program or portfolio management or an equivalent combination of education and experience.
• Extensive experience operating within a large regulated enterprise environment.
• Deep specialized and/or broad functional knowledge of portfolio management.
• Demonstrated experience developing and implementing demand intake prioritization and scoring frameworks.
• Strong analytical planning conflict management and presentation skills.
• Ability to solve unique and highly complex technical operational and organizational problems
• Proven ability to influence senior leaders and manage complex stakeholder relationships.
• Experience working in or alongside Agile organizations.

Preferred Qualifications:

• MBA or advanced degree.
• PMP LPM or equivalent certification.
• Banking or financial services experience.

Success Measures

• High percentage of initiatives aligned to strategic objectives with clearly defined KPIs.
• Consistent transparent and trusted demand intake and prioritization decisions.
• Measurable delivery of expected business outcomes and value.
• Effective longterm planning and crossteam coordination.
• Strong team engagement performance and development outcomes.
• Consistent adherence to risk compliance and control expectations.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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