Account Manager

Job Summary

In line with the commercial strategy operational plans and regional objectives the role involves developing and managing medium sized or complex infrastructure projects parts of sales programs initiatives and long-term relationships with medium sized accounts. The goal is to meet customer requirements while driving sales revenue growth and traffic development.

Key Responsibilities

• Assume responsibility for the management and development of the portfolio of accounts within Singapore.

• Identify customer needs/market opportunities and achieve business growth by building and maintaining long term customer relationships with primarily medium accounts and/or developing market infrastructures and/or implementing initiatives of medium size/complexity.

• Develop plans for medium sales account/infrastructure development/initiatives in order to achieve targeted sales objectives and generate revenue in an optimal cost-beneficial way.

• Implement plans towards assigned medium customers/market infrastructure by coordinating and tracking all activities. Assist in the implementation of larger plans/projects/programmes.

• Act as a single point of contact for medium sized clients and/or support as a center of expertise on a specific area/initiative.

• Represent Swift and promote products and services in order to grow our business by participating to regional fairs and forums and meetings.

• Liaise with other divisions/departments commercial team managers and members in order to provide a coordinated service and integrated solution to assigned customers. Feed back internally market intelligence customer feedback product issues and other relevant information.

• Acquire and maintain skills and knowledge.

• Share knowledge about customers products markets and methodology.

What You Will Need

• Degree in Business or related field.

• Minimum 5 years experience in sales account management or business development ideally within the financial services technology or infrastructure sectors.

• Excellent communication skills with previous experience in a client-facing role with a demonstrated ability to build solid working relationships across all levels of an organization.

• Strong ability to identify customer needs market opportunities and business growth areas.

• Self-motivated with strong organizational and problem-solving skills.

• Ability to multitask and meet deadlines in a fast-paced environment.

• Strong negotiations skills and ability to persuade others to accept points of view.

• Team player who is flexible reliable and committed to success.

• Occasional travel to Singapore may be required to support business needs.

What we offer

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals like you with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyones voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview please contact or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Dont meet every single requirement At Swift we are dedicated to building a workplace where people can bring their full selves and ideas to the team so if you are excited about this role we encourage you to apply even if you do not meet every single qualification.