Capacity Command Center Lead (Registered Nurse) Full time, Days

Capacity Command Center Lead (Registered Nurse) - Full time Days

Bring your passion to THR so we are Better Together!!

Work location: 612 E. Lamar Blvd. Arlington TX 76011
Work hours: Full time (3x12s) days from 6:30a to 7p

Department highlights:
Unique department where you get to use your clinical knowledge to help facilitate placing patients
Great team dynamics on the unit that provide a great support.
Self-scheduling that allows you to maintain a work/life balance.
The department prides itself in high performing staff with excellent critical thinking skills.

Heres What You Need
Associates degree in Nursing required
Bachelors degree in Nursing preferred
4 Experience as a Registered Nurse in an acute care setting (ED or Critical Care) required and
2 years Transfer Center Nurse Patient Flow Coordinator Charge Nurse roles or Administrative Supervisor roles required
RN upon hire required

What You Will Do
The Capacity Command Center Lead: provides advanced clinical and operational coordination within the Transfer Center. This role serves as an on-shift clinical resource to support safe efficient patient transfers and standardized throughput processes across the system including behavioral health transfer center central bed placement and staffing and internal and external customers.

The position does not include direct supervisory hiring disciplinary or performance management responsibilities. The Capacity Command Center Lead facilitates established escalation pathways supports real-time prioritization using defined criteria and collaborates with internal and external stakeholders to promote operational reliability and consistency in transfer workflows. By using data clinical judgement and strong communication/interpersonal skills this role helps resolve throughput challenges support strategic capacity planning and drives improvements in process that impact patient placement and length of stay.

Clinical & Operational Coordination
Serves as the on-shift clinical resource for complex high-acuity or time-sensitive transfer cases.
Supports prioritization of patient transfers in accordance with established clinical guidelines and system policies.
Facilitates escalation processes by defined protocols.
Promotes adherence to standardized transfer and documentation workflows.
Barrier Identification & Removal.
Spot delays in care discharge obstacles and workflow breakdowns.
Remove or escalate barriers to maintain smooth patient flow.
Address deviations from expected care pathways.
Leads bed huddles flow meetings or command center discussions.
Use throughput demand and capacity data to guide decisions.
Use clinical judgment to triage alerts or patient needs.
Assist with surge planning and resource allocation.
Support strategies to prevent over capacity situations.
Communicates with providers entity leaders system executives as needed
Meets key departmental performance expectations/touchpoints:
Attend required number of staff meetings
Completes required chart audits/documentation
Completes peer feedback
Timely completes Employee Health requirements MyTalent lessons maintains licensure requirements
Meets Customer Service/Promise Behaviors
Other: department metrics/ KPM for the PLC
System Throughput Support
Provides peer guidance and clarification regarding transfer processes and escalation pathways.
Reinforces high-reliability principles including clear communication and situational awareness.
Participates in quality improvement initiatives related to transfer efficiency and patient safety.
Displays a quality of work that reflects high professional standards.

Additional perks of being a Texas Health Employee:
Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement Student Loan Repayment Program as well as several other benefits.
At Texas Health our people make this a great place to work every day. Our inclusive supportive people-first excellence-driven culture make Texas Health a great place to work.
A supportive team environment with outstanding opportunities for growth.

Entity Highlights:
Texas Health Resources is one of the largest faith-based nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served.
Texas Health has 25 acute-care and short-stay hospitals that are owned operated joint-ventured or affiliated with the system. It has more than 3800 licensed beds more than 21100 employees of fully owned/operated facilities plus 1400 employees of consolidated joint ventures and counts more than 5500 physicians with active staff privileges at its hospitals.

We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.
Learn more about our culture benefits and recent awards.

Do you still have questions or concerns Feel free to email your questions to

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