Business Analyst / Scrum Master

Skills & Qualifications

Mandatory Skills

• Bachelors degree or foreign equivalent from an accredited institution.
• 5 years of experience in Information Technology.
• 7 years of proven experience in business process analysis and documentation.
• Strong experience in:
  • Requirement gathering and requirement elicitation
  • Product backlog creation and management
  • Grooming user stories
  • Aligning functional designs and process changes with business stakeholders
• Experience working in Agile methodologies.
• Proficiency in Agile/ALM tools:
  • JIRA Azure DevOps ServiceNow Confluence QMetry
• Strong knowledge of SDLC and ability to clarify requirements to technical teams.
• Experience in system testing UAT preparation and issue tracking.
• Exceptional communication and interpersonal skills for effective stakeholder collaboration.
• Strong analytical and conceptual thinking skills.
• Ability to work effectively in diverse and global teams.
• Strong systems and process orientation.
• Comfortable working remotely with minimal supervision.
• Self-starter proactive and able to deliver highquality work in a fast-paced environment.

• Familiarity with application integration concepts and related implementations.
• Excellent articulation and presentation abilities.
• Experience generating data quality metrics.
• Agile project management certification (CSM/PSM) is a plus.

• Lead requirement gathering sessions with cross-functional stakeholders.
• Perform requirement elicitation documentation refinement and validation.
• Translate business needs into clear actionable user stories.
• Document requirements in JIRA and/or ServiceNow.
• Manage and groom the product backlog in collaboration with Product Owners.
• Align functional designs and process updates with business stakeholders.
• Conduct system testing on deliverables and support UAT readiness activities.
• Prepare and generate project-related data quality metrics and reports.
• Ensure ongoing clarification of requirements for development and QA teams throughout the SDLC.

• Plan and facilitate Scrum ceremonies: Daily Standups Sprint Planning Grooming Retrospectives Reviews.
• Support Agile adoption and coach team members on best practices.
• Identify and remove impediments to ensure delivery progress.
• Foster transparency communication and collaboration across teams.

• Liaise with global business teams technical teams Product Owners and stakeholders.
• Partner with BA and UX teams to build prototypes workflows and product roadmaps.
• Drive requirements to closure and support all stages of the software development lifecycle.
• Maintain smooth communication across geographically distributed teams.