Customer Relationship Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Purpose
Achieve sales & collection targets and collect market information in his assigned area
Job Context & Major Challenges
Driven by strong economic growth construction industry in India is booming resulting in increase of RMC consumption. Various MNCs in partnership with international consultants are executing projects with major focus on retail and medium projects which are challenging complex and time-bound. RMC offers high-tech solutions to cater to the needs of such projects. This requires the sales and marketing skills to tap the huge potential in this growing market to improve market share.
Key Result Areas
KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
KRA1 | Business Development | 1.(R) Develop a priority list of market opportunities to explore in their respective market |
KRA2 | Customer Management | (R) Visit site frequently to meet the concerned site incharge project managers influencers and various agencies during project planning & execution and build rapport to execute a smooth flow of operation |
KRA3 | Industry Analysis | (RA) Understand the allotted geographic areas regularly and conduct market analysis to assess the market position |
KRA4 | Order Planning & Scheduling | (R) Provide new customer details to the CSD and help in creating SAP customer code and entering customer details in SAP prior to first dispatch |
KRA5 | Payment Receivables | 1.(R) Ensure receivables of all outstanding payments / defaulter cases of cheque bouncing or any legal matters |
KRA6 | Product Rate | (R) Ensure closure of sales targets (as per role specific KPIs and targets) within the price range specified in the SOP |
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
About Company
Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.
