Automotive Service Manager
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Job Location:
Cumming, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Automotive Service Manager
Lou Sobh KIA
Seeking an experienced customer-focused Service Manager to lead our service department and deliver an exceptional ownership experience for every customer who walks through our doors. This role is ideal for a strong leader who thrives in a fast paced environment and knows how to balance operational excellence with a people first approach.
Key Responsibilities
- Oversee daily operations of the service department ensuring efficiency accuracy and high-quality work.
- Lead coach and develop service advisors technicians and support staff.
- Maintain strong KSI scores through exceptional customer communication and follow up.
- Manager work flow scheduling and shop capacity to maximize productivity.
- Ensure compliance with factory warranty policies repair procedures and safety standards.
- Monitor financial performance including labor sales parts gross and departmental profitability.
- Resolve customer concerns with professionalism and urgency.
- Collaborate with parts sales and management teams to support dealership goals.
Qualifications
- 3 years of service management or assistant service manager experience (KIA or import brand preferred).
- Strong leadership and team-building skills.
- Proven track record of high SCI performance.
- Solid understanding of warranty processes and dealership service operations.
- Excellent communication and problem solving abilities.
- DealerTrack or similar DMS experience.
What We Offer
- Competitive salary and performance bonuses
- Health dental and vision benefits
- Paid time off and holidays
- Ongoing KIA training and certification opportunites
- A supportive growth oriented dealership culture
- 401K
Required Experience:
Manager
Key Skills
- Sales Experience
- Mechanic Experience
- Customer Service
- Dealership Experience
- GM Vehicles
- Management Experience
- Upselling
- Auto Service Management
- Automotive Repair
- Computer Literacy
- Leadership Experience
- Automotive Service
About Company
We are seeking to hire an experienced service technician to join our team at Lou Sobh Honda. This position requires extensive experience and a proven track rec...
