Hearing Aid Specialist

Amplifon

Job Location:

Cincinnati, OH - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Sales

Job Summary

Description

Amp Up Your Career

We are seeking a Hearing Care Professional who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026 Miracle-Ear is a place where your expertise improves lives and accelerates your career.

In this role you will lead the customer journey by administering comprehensive hearing evaluations and providing personalized consultations to help people rediscover the emotions of sound. Reporting to the Area Manager you will drive office revenue and community engagement through clinical excellence and dedicated customer service.

Compensation: $100000 earning potential including base salary and an industry-leading uncapped commission structure.

Schedule: This position offers standard business hours Monday-Friday.

Benefits Offered:

Health & Financial:Medical Dental Vision 401(k) with company match Health Savings Account life insurance family hearing aid benefits.
Work-life Balance:Paid Time Off (PTO) Paid Holidays volunteer time off and parental leave.
Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP).
Career Development:Continuous training development and support through the Ampli-Academy and other specialized learning platforms.

Responsibilities:

Clinical Excellence & Customer Journey

Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
Guide customers through device fittings and demonstrations while educating them on the importance of hearing health.
Provide quality after-care services and offer personalized consultations to fit unique customer needs and lifestyles.

Business & Sales Operations

Lead the sale of hearing aids and accessories to contribute to individual and office revenue goals.
Partner with the Front Office Associate to ensure a high-quality customer experience effective schedule management and smooth store operations.
Maintain data accuracy and privacy by managing customer records in compliance with all protected healthcare data regulations.

Professional Expertise & Community Engagement

Drive local engagement by supporting marketing initiatives and managing special events to promote hearing health awareness.
Stay current on industry trends and maintain professional credentials through continuous education.

Must-Have Qualifications:

Licensure: Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist.
Experience: 1 year of training or related experience as a Hearing Instrument Specialist.
Technical Skills: Proficiency in Microsoft Office Windows CRM and POS systems.
Product Knowledge: Current knowledge of hearing aid devices and technology.

Preferred Qualifications:

Experience in a customer-facing role with a strong dedication to high-quality service.
Confident attentive empathetic and solution-oriented approach to customer care.
Motivated by a purpose-driven environment and a desire to help others improve their quality of life.

Miracle-Earhas been in business for over 75 years providing leading innovative hearing solutions that improve lives relationships and communities. With over 1500 franchised and corporate-owned retail clinics across the U.S. were committed to connecting customers to the world of sound around them. Through the Miracle-Ear Foundation we give back to the local communities we serve with a portion of every hearing aid sold helping someone in need.

Amplifon is the global leader in the hearing care retail market empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20300 employees worldwide we are a team of diverse innovative talent dedicated to improving lives through customer experience.

Amplifon Americas headquartered in Minneapolis MN supports Amplifon Canada Amplifon Hearing Health Care GAES and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada LATAM and the United States.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace religion color national origin gender sexual orientation age marital status veteran status or disability status. If selected for an interview please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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Required Experience:

DescriptionAmp Up Your CareerWe are seeking a Hearing Care Professional who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026 Miracle-Ear is a place where your expertise improves lives and accelerates your career.In this rol...