Benefits Analyst – Program Support
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
SeaWorld is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive memorable experiences to people from around the world. Were also committed to helping ambitious people achieve their professional best. Were always seeking exceptionally skilled and knowledgeable individuals to join our team.
Reporting to the Manager Benefits the Benefits Analyst Program Support is responsible for supporting and guiding the day-to-day administration communication and delivery of United Parks voluntary employee benefit programs and other benefits programs and support services as assigned. This individual will provide back-up point of contact for vendors and internal stakeholders ensuring programs are cost-effective and aligned with company culture and values.
Core Duties / Responsibilities:
Primary point of contact for voluntary benefits vendor Corestream.
Manage and foster vendor relationship with all other supplemental benefit programs offered at United Parks including but not limited to: Tuition Reimbursement Retiree Ticket Program Perks at Work.
Manage SEA Port and Corporate Communication(s) regarding updates to benefit posts and any monthly vendor offerings including but not limited to EAP and 401(k) monthly webinars.
Communication lead responsible for promoting program throughout the year with specific emphasis on annual open enrollment and off-cycle enrollment for applicable benefits.
Ownership/responsibility for ambassador service aspects of Corestream Perks at Work and other assigned vendor relationships.
Maintain metrics/reporting of incoming calls and emails for evaluation of issues and identification of opportunities for improvement in communication voluntary offerings and processes.
Serve as point of contact for Benefits Team for escalated issues consulting with Manager Benefits when appropriate.
Responsible for audits and reporting of voluntary benefit offerings enrollments deductions.
Help lead benefits communication throughout the year to enhance understanding and utilization of the Corestream platform and available voluntary benefits offered under the platform.
Responsible for coordination and execution of enrollment assistance to ambassadors during Open Enrollment QLEs and enrollment of New Hires.
Manage integration file(s) and troubleshoot/resolve any issues working with third party Workday vendor IT and payroll to ensure accurate enrollment and payroll processing for ambassadors.
Establish SOPs for processes and protocols associated with Benefits Analyst role ensuring other team members can assist in the Benefits Analysts absence.
What it takes to succeed:
Bachelors degree in Human Resources Business Administration or a related field required
Advanced proficiency with Microsoft Office (Word Excel PowerPoint Outlook)
3 years of progressive experience in employee benefits administration
Working knowledge of benefits regulations and compliance (ERISA COBRA ACA HIPAA FMLA ADA etc.)
Experience working with HRIS and benefits platforms (e.g. Workday ADP or similar systems)
Strong analytical skills with the ability to interpret data and develop insights
Excellent communication and customer service skills
Ability to manage multiple priorities and work both independently and collaboratively
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical Dental and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
IC
Key Skills
- Project / Program Management
- Program Management
- Data Collection
- Military Experience
- Microsoft Powerpoint
- Earned Value Management
- Sharepoint
- Microsoft Project
- Budgeting
- DoD Experience
- Financial Management
- Contracts
About Company
From park to planet, SeaWorld theme parks offer up-close animal experiences, roller coasters and, most importantly, a chance for you to make a difference. Plan your trip to one of our theme parks in Orlando, San Diego or San Antonio today!
