Software Quality Analyst (UK Remote)

Quality Engineering plays a crucial role in the software development process. The SEU redteam is primarily responsible for ensuring that software products being developed within the Technology org at Turnitin meet or exceed predetermined quality standards.

Responsibilities: 

• Research: Stay updated on trends and techniques related to unauthorised access to Turnitin; proactively share relevant findings with the team.
• Data Analysis: Aggregate organize and analyze data to uncover patterns trends and vulnerabilities in unauthorized submissions.
• Automation & Solution Strategy: Identify areas where developers should focus on improving security. Where possible develop automated test coverage to protect from regressions.
• Team Collaboration: Act as a central communication point between technical and non-technical team members to ensure alignment and information flow.
• Documentation & Process Improvement: Create maintain and regularly update clear documentation and reports covering methods tools test strategies vulnerabilities and impact assessments; continuously improve related processes to meet evolving needs.
• Knowledge Sharing: Provide guidance and occasional training to team members on recognizing and responding to new misuse techniques.
• Writing basic automations for regression testing.

Qualifications :

Requirements:

• Strong analytical mindset with the ability to identify behavioural patterns anomalies and coordinated misuse activity across large datasets.
• Experience reviewing structured data (SQL dashboards spreadsheets) to investigate incidents and form evidence-based conclusions.
• Comfort working with ambiguity and incomplete information; able to form hypotheses and iteratively validate them.
• Clear written communication skills with the ability to summarise findings and propose actionable detection strategies to technical teams.
• Ability to document investigation methodologies emerging misuse techniques and pattern definitions in a structured repeatable way.
• Strong attention to detail when reviewing logs submission metadata account creation behaviour and other platform signals.
• Experience collaborating with engineering product and support teams to translate investigative findings into detection rules or operational controls.

Nice to Have:

• 2-3 years of experience in Education Technology or Saas industries within trust & safety red teaming fraud detection platform abuse investigation or content integrity space.
• Exposure to behavioural analytics or anomaly detection methodologies.
• Experience working with customer support teams on high-volume enforcement environments.
• Understanding of common evasion techniques (account farming IP rotation automation coordinated misuse networks).
• Basic scripting ability (e.g. Python) to support data exploration or pattern validation.

Additional Information :

Total Rewards @ Turnitin
At Turnitin we believe Total Rewards go far beyond pay. While salary bonus or commission are important theyre only part of the value you receive in exchange for your work.

Beyond compensation youll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. Youll also thrive in a culture free of politics surrounded by humble inclusive and collaborative teammates.

In addition our extrinsic rewards include generous time off and health and wellness programs that provide choice flexibility and a safety net for lifes challenges. Youll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best all supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
• Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
• Integrity: Integrity is the heartbeat of Turnitinit is the core of our products the way we treat each other and how we work with our customers and vendors.
• Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when its hard.
• One Team: We strive to break down silos collaborate effectively and celebrate each others successes.
• Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off 
• Self-Care Days
• National Holidays*
• 2 Founder Days Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin we recognize its unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If youre willing to learn and unleash your potential alongside us join our team!

Remote Work :

Yes

Employment Type :

Full-time