Client Experience Consultant with Dutch and English
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Your Role:
As a Client Experience Consultant youll be the trusted point of contact for customers ensuring they receive not just servicebut a genuinely positive experience. Your responsibilities will include:
Providing timely and empathetic support while resolving customer inquiries with professionalism;
Taking ownership of issues navigating solutions independently while following company policies;
Maintaining high-quality service standards across every touchpoint of the customer journey;
Handling multiple tasks efficiently in a fast-paced evolving environment;
Proactively following up to ensure resolution and customer satisfaction;
Adapting quickly to changes in tools processes and team dynamics.
Qualifications :
What Were Looking For:
Fluent in Dutch and English both written and spoken;
A natural communicator with excellent interpersonal skills;
Detail-oriented with strong organizational abilities;
Analytical mindset and confident decision-maker;
Adaptable self-motivated and customer-focused.
Additional Information :
Why Join Us
Highly competitive salary and performance-based bonuses;
Fixed working hours enjoy your weekends off;
Comprehensive onboarding and ongoing training programs;
Premium benefits package including:
o Private health and life insurance;
o Monthly food and gift vouchers;
o Internet allowance;
Employee recognition & engagement programs;
Hybrid work from home and from our modern and collaborative office space in Sofia.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
