General Manager Operations

About Netwealth

Netwealth isnt just a company. Were shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more and were proud to be recognised as one of Australias most innovative FinTech businesses.

Since 1999 weve grown rapidly by challenging the status quo. We move fast think big and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact.

But what truly sets us apart Our people. Were a team of curious optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity and agility and we believe in creating an environment where you can do your best work grow your career and feel part of something meaningful.

If youre looking for a place where your ideas matter where innovation is celebrated and where you can help shape a brighter financial future join us at Netwealth.

The Opportunity

Netwealth has created a new General Manager - Operations a critical role at the heart of how we deliver accurate timely and scalable investment administration.

This is a senior leadership role with broad remit across complex operational domains where no two days look the same.

Youll lead teams responsible for administering all facets of our Wrap and Super products from an investment perspective including domestic and international operations corporate actions asset administration and tax and technical. Youll also lead the end-to-end administration through our managed accounts service from model establishment and maintenance through to mandate monitoring client and asset transfers order execution and fee deductions.

With four direct reports youll provide strong direction to leaders and teams develop depth of capability and ensure the function can respond quickly and effectively to business growth regulatory change system changes and evolving client expectations.

Youll be responsible for;

• Owning end-to-end operational performance across Investments Operations and Managed Accounts

• Ensuring stability and operational discipline including controls reconciliations and exception management

• Driving efficiency and stability through smarter processes automation and risk reduction

• Overseeing operational readiness for technology releases and major system upgrades

• Building leadership capability and reducing key-person dependency across teams

• Representing Operations at senior levels including client engagement stakeholder partnerships and board reporting

About you

Youre a proven operations leaders who combines breadth (you can span multiple operational domains) with the ability to go hands-on into the detail when required. Youre pragmatic balanced and known for building stable high-performing teams that deliver consistently even in complex time-critical environments.

Skills and experience youll bring:

• Senior operations leadership in complex platform or custody environments; experience across IDPS super wrap platforms custodians or similarly highconsequence operating models.

• Breadth across Investment Operations and Managed Accounts; comfortable leading across tradingadjacent operations corporate actions reconciliations tax exceptions and managed account activity without losing balance or focus.

• Strong product systems and regulatory understanding; solid working knowledge of investment and superannuation products taxation impacts and operational risk.

• Proven ability to lift operational effectiveness; a track record of improving efficiency tightening controls and embedding scalable repeatable processes.

• Leadership that builds depth and resilience; known for developing leaders setting clear standards and reducing keyperson dependency.

• Executive presence and stakeholder credibility; confident operating with senior stakeholders and representing Operations in internal forums client conversations and thirdparty engagements.

Life At Netwealth

At Netwealth we believe a fulfilling career is built on growth balance and belonging. Our people are our greatest strength and were committed to supporting you at every stage of life because when you thrive so do we.

Were proud to be recognised as one of Australias top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here.

Our flexible hybrid model supports balance with just 4 days in the office each fortnight. When youre in youll enjoy working from one of our modern thoughtfully designed spaces across Australia including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable and in Melbourne youll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier.

We offer benefits designed for your wellbeing and personal development including;

• Family-friendly support: Paid parental leave and a fully funded school holiday program

• Wellness perks: CU Health (virtual healthcare) income protection flu shots wellness weeks retail discounts and financial wellbeing services

• A vibrant culture: social events trivia nights and corporate sports

• Employee Resource Groups: LGBTQIA DAWN (Development and Accelerating Women at Netwealth) Culture Group and Carers Group

• Community Impact: Paid volunteering and our Netwealth Impact Group

Were proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. Its one of our core values. Were committed to equity and inclusion through our gender equality disability LGBTQIA wellbeing and cultural initiatives. And were certified by WORK180 Family Friendly Workplaces and Great Places to Work.

If youre excited by the opportunity but dont meet every requirements we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much.

Need adjustments during the recruitment process Contact us at

Apply now and help us shape a brighter financial future!

Required Experience:

Director