Change Manager

Position: Change Manager Senior Professional Officer Grade B

Location: Canberra ACT

Start date: As soon as possible

Duration: Approximate 12-month contract with potential to extend

Pay rate: $130.00 per hour plus 12% superannuation

Citizenship requirements: Must be an Australian citizen or Permanent Resident at time of application

Overview:

Our client is a large public sector organisation delivering vocational education and training services playing a critical role in workforce development and economic growth. The organisation is undergoing a significant digital transformation including the rollout of a major cloud-based program and the transition to a new state-of-the-art campus.

The Change Manager will play a central role in driving the people process and behavioural changes required to support this transformation. Working as part of a large-scale digital program the role will focus on ensuring successful adoption of new technologies improved service delivery and long-term organisational benefits.

Responsibilities:

• Lead change engagement and adoption activities across a large digital transformation program
• Develop and deliver program-level change strategies and plans across multiple projects
• Coordinate change activities to ensure alignment and consistent adoption outcomes
• Conduct stakeholder impact and readiness assessments to inform engagement strategies
• Design and deliver targeted communication and engagement plans
• Partner with project and delivery teams to embed change activities into program plans
• Support system testing business readiness and user training initiatives
• Identify and manage risks issues and resistance to change
• Track and report on adoption change progress and benefits realisation
• Support transition of project outcomes into business-as-usual operations
• Lead and guide change resources and subject matter experts across the program
  
  

Experience/requirements:

• Extensive experience in change management within large complex programs
• Proven experience delivering ICT-enabled transformation or digital programs
• Strong capability in benefits realisation including tracking and measuring outcomes
• Demonstrated experience developing and executing change strategies and plans
• Excellent stakeholder engagement and communication skills including at executive level
• Ability to influence manage resistance and drive organisational adoption
• Experience working across cross-functional teams in complex environments
• High level of adaptability resilience and problem-solving capability
• Relevant tertiary qualifications in business ICT or organisational change
• Professional certifications in change management or continuous improvement (e.g. Prosci Lean Six Sigma) highly desirable

Apply now or contact SOS Recruitment onfor a confidential discussion.

PLEASE NOTE: Applications for this role will close on 4 May2026. If your application is received after this date well be happy to keep your CV on file for similar opportunities that may come up. We encourage you to apply even if the closing date has passed.

SOS Recruitment is committed to workplace diversity and equity in employment. We encourage applications from Aboriginal and Torres Strait Islander peoples people with disabilities women people with family responsibilities and individuals from diverse cultural linguistic religious and LGBTIQ backgrounds.