Director, Relationship Management

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

The Director of Relationship Management is a tactical leader focused on the execution of the partnership strategy and the day-to-day management of stakeholder interactions. This role bridges the gap between GPNs operational needs and CUP Datas corporate requirements ensuring excellence in service delivery and reporting.
Key Responsibilities
Strategic Execution: Contribute to the formulation of strategic recommendations for China and CUP Data providing ground-level insights to GPN leadership.
Relationship Coordination: Act as a primary point of contact for maintaining dialogue with CUP and other shareholders fostering a collaborative partnership environment.
Board Support: Assist in managing board relationships and serve as a key liaison between CUP Data management and GPN leadership.
Meeting Management: Work directly with CUP Data to prepare comprehensive board meeting materials ensuring accuracy and professional presentation.
Data & Financial Analysis: Compile and analyze financial information from CUP Data providing necessary reports for board directors and the finance department.
Client Engagement: Assist CUP Data during client meetings leveraging GPNs global expertise to address local client needs and pain points.
Governance Support: Regularly review and assist in the optimization of internal corporate governance documents to improve process efficiency and compliance.
Qualifications
Experience: Over 7 years of client management and leadership experience in institutional financial markets or the payments industry.
Skills: Strong analytical mindset with the ability to interpret data and translate insights into practical business actions.
Communication: Exceptional written and oral communication skills with the ability to manage complex RFPs and negotiations.
Regulatory Knowledge: Familiarity with data governance quality management and the financial regulatory landscape in China.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .