PEGA AMS Lead

Schaumburg, IL - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

PEGA AMS Lead

Schaumburg IL

Job Description

PEGA Dev and Application Maintenance and support

Must Have Technical/Functional Skills

Pega RPA PRPC 24.2 Certified CSSA Constellation

Roles & Responsibilities

Key Responsibilities ; PEGA PRPC 24.2 and Constellation Certified

1. Production Support & Maintenance

Provide L2/L3 support for Pega applications.

Monitor production environments and resolve incidents within SLA.

Perform root cause analysis (RCA) for recurring issues.

Coordinate with business users for issue clarification and resolution.

Manage batch jobs agents and queue processors.

2. Application Enhancements

Implement change requests and minor enhancements.

Configure workflows case types UI rules and business rules.

Optimize existing flows and decision rules.

3. Performance & System Monitoring

Monitor system performance and recommend improvements.

Debug performance issues using Tracer Clipboard PAL.

Manage data pages reports and integrations efficiently.

4. Deployment & Release Management

Support deployment activities across Dev QA and Production.

Manage product rules and ruleset versions.

Perform impact analysis before deployments.

5. Integration Support

Troubleshoot REST/SOAP integrations.

Work with external systems and APIs.

Handle authentication mechanisms (OAuth SSO).

6. Documentation & Compliance

Maintain technical documentation and KT documents.

Ensure compliance with organizational and security standards.

PEGA AMS Lead Schaumburg IL Job Description PEGA Dev and Application Maintenance and support Must Have Technical/Functional Skills Pega RPA PRPC 24.2 Certified CSSA Constellation Roles & Responsibilities Key Responsibilities ; PEGA PRPC 24.2 and Constellation Certified 1. Produ...