Applications Operations Lead

Overview

Who we are

To save time applying Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who were looking for

Toyotas Manufacturing IT Department is looking for a passionate and highly motivated Operations Lead (AMS).

The primary responsibility of this role is to lead the Application Management Support (AMS) team responsible for supporting Siemens OpCenter and related MES applications in a production environment.

Reporting to the Operations Manager the person in this role will support the Manufacturing IT departments objective to ensure stable reliable and high-performing MES operations for the Liberty battery plant.

This position is based in the Battery Plant Liberty NC. The selected candidate will be expected to reside within a commutable distance of this location.

What youll be doing

• Lead and manage the AMS team responsible for supporting OpCenter and related MES applications

• Oversee incident problem and service request management to ensure timely resolution and minimal production impact

• Monitor system performance availability and stability across MES environments

• Coordinate production support activities including on-call rotations and escalation management

• Drive root cause analysis and implement corrective actions for recurring issues

• Collaborate with development data and infrastructure teams to resolve complex technical issues

• Support release deployments and ensure operational readiness for new functionality

What you bring

• Bachelors degree in Computer Science Information Systems Engineering or related field (or equivalent experience)

• 5 years of experience in application support production support or IT operations

• 2 years of experience leading or managing support teams

• Experience supporting enterprise applications in manufacturing or MES/MOM environments

• Experience with incident management problem management and service management processes

Added bonus if you have

• Experience with Siemens OpCenter or similar MES platforms

• Experience in automotive or battery manufacturing environments

• Familiarity with ITIL frameworks and service management tools (e.g. ServiceNow)

• Experience supporting 24/7 production environments

What well bring

During your interview process our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork flexibility and respect

• Professional growth and development programs to help advance your career as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services adoption childcare schools and more

• Tax Advantaged Accounts (Health Savings Account Health Care FSA Dependent Care FSA)

• Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members efforts to dream do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race ethnicity national origin sex sexual orientation gender identity or expression age disability religion military or veteran status or any other characteristics protected by law.

Have a question need assistance with your application or do you require any special accommodations Please send an email to .