Risk Mitigation Specialist

About

is a consumer tech company with heart. Were on a mission to solve a human challenge we all face: finding great care for the ones we love. Were moms and dads and pet parents. We have parents and grandparents so we understand that everyone at some point in their lives could use a helping hand. Our culture and our products reflect that.

Here entrepreneurs self-starters team players and big thinkers unite behind a common cause. Here were applying data analytics AI and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy if you thrive on collaboration and building new things and if youre all about using your talent for good is the place for you.

Work Environment: Hybrid On-Site M W TH Office Location:2801 North Central Expressway Dallas Texas

Risk Mitigation Vetting Specialist

The Risk Mitigation Vetting Specialist is responsible for executing initial and periodic risk-based vetting of network providers including childcare agencies agency caregivers daycare centers family childcare centers and adult care agencies. This role conducts continuous monitoring of the network identifies and escalates safety compliance and reputational risks and applies established vetting criteria to support network eligibility decisions. The specialist ensures ongoing alignment with quality and safety standards through proactive oversight documentation and escalation management.

Key Responsibilities

• Perform initial and periodic licensing and compliance checks
• Manage updates in third-party license verification systems and resolve discrepancies
• Conduct annual online reputational checks on providers and caregivers
• Verify annual business license and insurance compliance
• Research government and third-party sources to confirm safety and regulatory compliance
• Monitor alerts and feedback to identify risks and initiate escalations
• Coordinate escalation remediation with providers through resolution
• Apply pass/fail criteria and assess risk to support eligibility decisions
• Maintain accurate vetting records in Salesforce (CRM) to support audit readiness
• Utilize AI-enabled tools and automated systems to support vetting reviews and data validation
• Monitor quality accuracy and efficiency standards
• Participate in time studies and process improvement efforts
• Track regulatory updates and apply changes to vetting workflows
• Maintain vetting calendars and prioritize new and renewing providers
• Prepare and share vetting status and network health updates
• Support updates to training materials and assist with team training

Required Skills

• Strong critical thinking and investigative skills
• Sound judgment problem-solving skills and appropriate escalation awareness
• Comfort handling sensitive information and making consistent decisions
• Excellent organization and ability to manage multiple priorities
• Ability to work independently within established guidelines
• Clear written and verbal communication skills
• Proficiency with Google Workspace
• Experience with Salesforce or similar systems preferred
• Adaptable collaborative and detail-oriented mindset

Company Overview:

Available in 21 countries is one of the largest providers of online services for finding family care and care jobs spanning in-home and in-center care solutions. Since 2007 families have relied on for an array of care for children seniors pets and the home. Designed to meet the evolving needs of todays families and caregivers the Company also offers customized corporate benefits packages to support working families household tax and payroll services and innovations for caregivers to find and book jobs. is an IAC company (NASDAQ: IAC).

Salary Range: $20/ph - $21/ph.

The base salary range above represents the anticipated low and high end of the national salary range for this position.Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location experience and performance. The range listed is just one component of total compensation package for employees. Other rewards may include annual bonuses and short- and long-term addition provides a variety of benefits to employees including health insurance coverage life and disability insurance a generous 401K employer matching program paid holidays and paid time off (PTO).

Required Experience:

IC