VIC - Melbourne - 655 Collins St
Step into a pivotal role at ServiceStream as our Technical Lead Integration where youll lead the evolution of our national field service integration ecosystem. Were searching for a technical maestro who thrives on solving challenging integration puzzles crafting innovative solutions and setting the benchmark for technical excellence. If youre sharp energised and experiencedand driven to elevate integration architecture maturity and best practicethis is your opportunity to leave your mark and influence real change. Enjoy full ownership of technical design standards and best practice approaches all without the constraints of people management. Your expertise will shape the future of integration at ServiceStream.
This role is a permanent full time position based in our Melbourne office and caters to flexible hybrid working arrangements to suit your lifestyle. Please note this opportunity is available exclusively to Australian Citizens.
- Own and lead the integration architecture for ServiceNow FSM and related upstream/downstream systems
- Design document build and govern integration standards patterns and data flows
- Coordinate and oversee integration delivery across projects and BAU
- Act as the escalation point for integration incidents defects and data issues
- Partner with Functional and Technical Leads to align technical designs with business needs
- Manage and collaborate with vendors and internal teams delivering integration work
- Ensure compliance with enterprise and technical architecture security and data governance policies
- Oversee integration testing including DEV SIT UAT support and regression cycles
- Maintain interface registers runbooks and technical documentation
- Identify ways to simplify integrations reduce technical debt and enhance system reliability
- Support smooth handover from projects to BAU with strong documentation and knowledge transfer
- Roll your sleeves up and build fix and improve existing and new integrations and data flows
- Traverse both the project delivery world and BAU IT Operations driving excellence fixing problems and being a trusted escalation point
Skills and Experience
- Must be an Australian Citizen
- 10 years experience in systems integration and middleware
- Strong experience integrating ServiceNow FSM with other applications
- Handson experience with Boomi ESB and SAP CPI
- Proven background designing and supporting APIs eventbased batch and filebased integrations
- Experience managing integrations across multivendor ecosystems
- Strong problemsolving and stakeholder management skills
- Experience in Defence Telco Transport or Utilities is highly regarded
Qualifications
- Bachelors degree in IT Engineering Business or related field (or equivalent experience)
- Certifications in Agile project management or relevant technical domains highly regarded
About Us
Service Stream is an equal opportunity ASXlisted business that develops and operates Australias essential service networks across telecommunications utilities transport defence and social infrastructure industries. We keep communities connected.
Benefits of working with us include
Flexible working genuine flexibility options available.
Growth national career pathways across multiple business units.
Discounts retail partners including Woolworths Airbnb JB HiFi Bupa and more.
Paid leave parental cultural community service study volunteering and purchased leave.
Culture a workplace that values diversity inclusion and celebrates excellence.
How to apply
Please submit your application using the Apply button where youll be directed to create a profile in our recruitment system.
We welcome applications from Aboriginal and/or Torres Strait Islander peoples people with disability or neurodivergence members of the LGBTIQA community Veterans and individuals from all diverse backgrounds.
Applications will not be accepted via email. If you require reasonable adjustments during the recruitment process please contact
GBIS
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.