TVRadio Data Production Specialist (247 shifts)

Global Service Center Media Measurement (GSC MM) is an operations department located in Sofia a global centralized Hub working closely with all NIQ Media local and global teams including Ops Tech Product and Commercial. The department provides a wide range of operations services including data and systems quality control panel helpdesk support data processing and delivery data analytics but also data science and automation support.  

TV/Radio Data Production Specialists are members of the Hub Currency Operations Team which supports TV/Radio Audience Measurement (TAM/RAM) operations in multiple countries. This team is working on 24/7 shifts rotation and is responsible for various regular tasks including systems monitoring and incident response data quality control and processing data reporting etc. The team collaborates closely with every local country operations team escalating issues to the global Tech support and engineering teams as well as to various data center operators.   

Key Responsibilities  

• Work on 24/7 shifts rotation on monitoring of data processing and systems status 
• Monitoring of TV and Radio sound sampling servers  multiple channels different per country 
• Participate in the on-call support during shifts  automated alarms reaction and reporting  
• Work on regular data quality checks (e.g. ratings per channel) and status reporting 
• Notify and support the local country operations teams when issues are observed 
• Notify global Tech support and engineering teams or data center operators when needed 
• Develop expertise in the local media channels situation and broadcast behavior 
• Support documenting of work procedures and best practices 
• Assist in optimizations of work processes 
• Assist in ad-hoc analysis and reporting when needed   

Skills knowledge and experience required   

• Minimum 2 years of relevant work experience 
• Good general IT and MS Windows user skills 
• Good data management skills (e.g. MS Excel) 
• Solid written and verbal communication skills in English 
• Analytical skills and attention to details attitude 
• Ability to convey technical information effectively 
• Eager to gain more technical knowledge 
• Knowledge in data query tools (e.g. SQL Python) is considered as advantage

We offer:

• Food vouchers 62
• Additional Medical Insurance incl Prophylactics Outpatient care Inpatient care еxpenses for medications and medical products
• Life Insurance
• Multisport card (self-funded by the employee)
• A Hybrid model of working: 3 days of the week you work from home (home office) 2 days from the office.
• Additional paid leave of 3 days in case of no overdue leave days from previous year
• Free access to LinkedIn Learning platform

In addition:

• Working in an international organization once you become a specialist in your field you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us!
• Stable employment in a dynamic and international environment with an established position on the market.
• Volunteer time off (Global Volunteer Day)
• Free Employee Assistance Program (EAP) confidential counselling for emotional well-being
• Office located close to the city center easily accessible by public transportation

All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time