Customer Service – Czech + English
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Job Location:
Prague - Czech Republic
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Position: Customer Service Czech English
Location: Lisbon Portugal On-Site
Start Date: 30 April 2026
Relocation Support:
Accommodation in a shared apartment only. A monthly amount of 250300 will be deducted from the candidates salary. Flight tickets are not included.
Working Hours:
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Monday to Sunday: 08:00 17:00 or 09:00 18:00 (rotative shifts)
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Days Off: 2 rotational days
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Later schedule (TBC by client): 24/7 rotational shifts
About the Role:
Join our international team as a Customer Service Specialist and support Czech-speaking customers in a fast-growing global e-commerce environment. You will ensure high-quality service manage peak periods during promotions and provide an outstanding customer experience.
Responsibilities:
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Maintain expert knowledge of e-commerce products and services
- Deliver excellent customer service with empathy and rational decision-making
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Handle customer inquiries via phone email and chat professionally
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Manage high contact volumes during peak seasons efficiently
Requirements:
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Fluent in Czech and English (spoken and written)
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Strong understanding of e-commerce principles
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Excellent communication and customer service skills
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Empathetic rational and able to perform under pressure
Compensation & Benefits:
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Salary: 920/month 14 months
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Performance Bonus: 45/month 11 months
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Meal Allowance: 7.63/day
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Welcome Bonus: Paid monthly over the first year (1/12 per month)
- Health Insurance: Available from Day 1 (employee contribution required free after 6 months)
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Permanent contract after trial period
Apply now to join a multicultural team in Lisbon and grow your career in an international e-commerce environment!
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
