GM Envolve Account Executive Service SER
Share
Job Location:
Columbia, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
This position does not require employee to be on-site full-time to perform most effectively. This position requires an employee to cover territory visits to customers in a reoccurring frequency.
The selected candidate will assume territorial responsibility in WV VA DC NC and SC and be located within any of the listed States:
Virginia
District of Columbia
North Carolina
South Carolina
The Role:
The GM Envolve Service team is comprised of highly skilled individuals with expertise in customer relations product problem resolution and sales support. This group consists of both field and central office employees and is responsible for meeting the service needs of high-volume fleet customers. The GM Envolve Account Executive Service is the key GM service support contact to high volume fleet customers. The overall objective is to minimize vehicle downtime to maximize the value of GM vehicles in the customers fleet.
The Account Executive - Service is expected to meet or exceed customers expectations by ensuring that their customers service needs are being met. The primary function of this job is to support the GM Envolve sales teams in removing roadblocks that may prevent future sales to GM Envolve customers.
What Youll Do (Responsibilities):
- Establish positive productive business relationships with Fleet accounts
- Provide prompt service support for accounts to minimize vehicle downtime
- Establish productive working relationships with internal and external resources
- Conduct frequent joint fleet sales contacts with respective Account Executive Sales and Commercial District Sales Managers
- Support local field sales activities and trade shows
- Provide interface support between retail dealerships and fleet customers
- Establish GM Warranty In-Shop agreements with key accounts and administer warranty expense
- Provide Dealership service readiness feedback and support Techline products at GM Dealerships and other authorized facilities including certain GM Fleet accounts
- Maintain a close working relationship with GM District Managers Parts & Service to review vehicles in repurchase jeopardy and seek creative method to avoid buy-back
- Provide third level on-site support to resolve automotive technical and Techline issues as raised
- Holds themselves and others accountable for demonstrating GMs values and cultural behaviors
Yours Skills & Abilities (Required Qualifications):
- Bachelors degree or equivalent job experience required
- 5 years B2B sales and/or account management experience
- Skilled in the use of Microsoft Word Excel PowerPoint
- Travel required. Must be able to travel up to 50%-75% within assigned region
What Can Give You a Competitive Advantage (Preferred Qualifications)
- Ability to build strong relationships and influence business partners
- Strong organization and planning skills
- Ability to balance conflicting priorities while maintaining effectiveness
- Outstanding oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly
- Ability to thrive in a fast-paced innovative rapidly evolving industry and organization comfortable with ambiguity
#LI-JT2
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship entry of GM as the immigration employer of record on a government form and any work authorization requiring a written submission or other immigration support from the company (e.g. H1-B OPT STEM OPT CPT TN J-1 etc). The selected candidate will be required to travel at least 50% or more on a frequent basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Required Experience:
Director
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
About Company
GM is home to Chevrolet, Buick, GMC & Cadillac and has been leading the auto industry for over a century. See how we create a vehicle for every drive.
