Associate Engagement Manager, ADC

This position requires that the candidate selected be a U.S. citizen and be able to obtain/maintain an active TS/SCI security clearance with polygraph at the conclusion of the internship.

At Amazon Web Services (AWS) were hiring an Associate Engagement Manager to team with AWS consultants partner and client teams. Engagement Managers manage the delivery of AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS.

You will join as part of the AWS Professional Services (ProServe) Associate to Consultant (A2) Delivery which focuses on the accelerated career development of university graduates and early career professionals.

Our team members work with enterprise customers locally regionally and domestically. As such this role has up to 75% travel associated. While many of our customers engage ProServe virtually there is always the potential that a customer might choose to include travel in their contract.

Key job responsibilities
EXPERTISE:

- Collaborate with other AWS technical operation and customer facing teams to deliver engagement health metrics and ensure we are on track to meet customer milestones and business outcomes.
- Experience leveraging formal project management and reporting methodologies.
- Possesses knowledge of project management best practices and how to apply them in an effective yet pragmatic way across engagements.
- Understanding of technology principles and services including infrastructure business applications data management security application platforms and consumer facing technology.

SOLUTIONS

- Lead individuals teams or multiple groups and play an active role in analyzing project goals creating a plan to achieve those goals and then driving the AWS team members customer stakeholders/SMEs and potentially other third parties to achieve those goals while understanding the client environment and any limitations to execution.
- Actively looks for ways to improve process efficiencies and effectiveness.
- Ability to apply strategic thinking and demonstrate understanding of requirements to execute.
- Ability to make decisions guided by policies procedures and business plan with limited guidance.
- Business and financial acumen.
- Business case development.

DELIVERY
- Plan organize and manage all phases of a project life-cycle to ensure successful delivery. This includes developing and managing project governance plans project schedules team goals defining success criteria project milestones and budgets.
- Plays an active role in managing project goals and driving teams to achieve customers business outcomes by managing issues risks decisions and action items.
- Ability to take ownership work under pressure and meet deadlines on time.
- Ability to challenge recommend and redirect teams as well as manage client expectations during the engagement.
- Takes proactive steps to ensure teams meet or exceed customer expectations.
- Works effectively in a dynamic environment with changing priorities.
- Results-oriented prioritizes work activities plans and stays organized in order to meet commitments.

COMMUNICATION

- Interfaces with various customers and internal AWS stakeholders which consists of Sr Engagement Managers Practice Managers and project level resources such as SMEs.
- Plans and oversees the preparation and dissemination of engagement financials and health status.
- Able to present communicate (oral & written) and build relationships across team members

TEAMING

- Proven success in working with teams and management.
- Team player who effectively integrates motivates and builds relationships with cross-functional team members (local or remote) sponsors key stakeholders executives and other individuals or organizations involved with or affected by the project.
- Proven experience working in a matrix environment managing multiple stakeholders.
- Negotiation and conflict resolution capabilities.

About the team
AWS Professional Services engage in a wide variety of projects for customers and partners providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams to get the right solution delivered and drive feature innovation based upon customer needs.

Work/Life Balance:

Our team puts a high value on work-life balance. It isnt about how many hours you spend at home or at work; its about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth:

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

- Are 18 years of age or older
- Bachelors degree or above in a related field
- Graduation conferral date between June 2024 and June 2026
- 1 years experience assisting in project delivery of IT or technical projects or equivalent experience
- 1 years experience managing tasks risk/issue of a project
- 1 years of agile frameworks and the software development lifecycle (practical or academic) experience

- Masters degree in Business or a STEM related field such as Computer Science Computer Engineering Information Technology or related fields
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS PaaS SaaS)
- Understands the value proposition of the public cloud.
- Experience assisting in the delivery of cloud software or emerging technologies (IoT Blockchain AI/ML) projects.
- Evidence of on-going education through certifications or training.
- AWS experience and certifications.
- Managed technical projects consisting of 4 or more people totaling over $100000 budget.
- Managed and delivered IT project for a Fortune 500 company.
- Managed projects using both Waterfall and Agile/Iterative methodologies.
- Experience with Agile and Project Management (APM) tool-sets (Jira RallyDev VersionOne Taiga etc.).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 98200.00 - 160000.00 USD annually