Product Manager, Personalization

About the Team
We are the team behind ChatGPT a rapidly evolving AI companion designed to answer any question and perform any task intuitively. With hundreds of millions of people globally each week ChatGPT plays a significant role in ensuring that AI benefits all of humanity. And were just getting started. We have ambitious plans to further enhance the product by combining research engineering and design making ChatGPT even more intuitive and indispensable in users daily lives.

About the Role
At OpenAI we believe the most useful AI systems will deeply understand the people using them. The Memory & Personalization team is responsible for building the systems that allow ChatGPT to learn from interactions over time remembering context preferences goals and workflows to deliver more helpful tailored experiences. We are looking for a Product Manager to define and scale the next generation of AI personalization building the foundation that enables ChatGPT to become a truly adaptive assistant for hundreds of millions of users.

As a Product Manager for Memory & Personalization you will define how ChatGPT learns from and adapts to individual users over time. You will work at the intersection of product research and engineering to design the systems that capture meaningful signals from user interactions and translate them into more helpful personalized experiences. This role requires balancing ambitious product innovation with thoughtful safeguards around user control privacy and transparency. Your work will shape how hundreds of millions of people experience AI that understands their preferences workflows and goals.

This position is based in San Francisco. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees.


In this role you will:

• Spearhead the development and implementation of cutting-edge AI features by crafting the vision strategy roadmap and execution plan.

• Convert user feedback into detailed product requirements narratives and technical specifications.

• Utilize data to deeply understand user needs and guide future product development.

• Work closely with research product design and engineering teams to bring new capabilities to life.

You might thrive in this role if you:

• Have 7-10 years of product management experience or have successfully started a company.

• Hold a bachelors degree in Computer Science Engineering Information Systems Analytics Mathematics Physics Applied Sciences or a related field.

• Have proven experience shipping products in a technical environment collaborating with multiple cross-functional teams to drive product vision define requirements and guide teams to successfully deliver key milestones.

• Showcase strong leadership organizational and execution skills with excellent communication abilities while working in high ambiguity fast moving environments.

• Proven track record of working with LLM research and translating this into production applications

• Pays attention to how the product landscape is evolving across the industry

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Required Experience:

IC