Receptionist Bath City Centre Campus
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Job Summary
Permanent contract
37 hours per week
Term Time Only - 40 weeks per year
Posted salary is full time equivalent
Actual salary for 40 weeks worked is 22969
Under the overall direction of the Student Services Manager the post holder will assist in the provision of an effective and professional reception service.
Bath College is an inclusive education and training community providing learning for people with a wide range of abilities from a far-reaching area from entry level to Level 5 programmes. We are committed to meeting the needs of all our students. This is a very exciting time to join the College.
37 hours per week
Term Time Only - 40 weeks per year
Posted salary is full time equivalent
Actual salary for 40 weeks worked is 22969
Under the overall direction of the Student Services Manager the post holder will assist in the provision of an effective and professional reception service.
Bath College is an inclusive education and training community providing learning for people with a wide range of abilities from a far-reaching area from entry level to Level 5 programmes. We are committed to meeting the needs of all our students. This is a very exciting time to join the College.
If you feel you can make a positive contribution please complete the application form making sure you detailing how your qualifications skills and experience meet the requirements of the role.
The job posting can close as soon as sufficient applications have been received.
Key Responsibilities
- To provide an effective and comprehensive reception service
- Greet enquirers and respond to in person telephone e-mail and written enquiries; elicit their needs and offer information advice and guidance in line with exceptional customer service.
- Maintain security and safeguarding for the college by ensuring all visitors sign into the sky visitor system and notify appropriate staff members when visitors have arrived in accordance to the college visitor policy.
- Proactively seek and maintain a system of accurate and current information likely to be given in answer to a customer question.
- Assist with keeping the reception area an attractive and welcoming environment.
- Accurately record lost property in accordance with the college lost property policy
- Provide information on the range of courses available course fees and funding. Offer information on payment options course locations timetables etc.
Please see attached for the full Job Description
Skills Knowledge and Expertise
- English and Maths grade C and above
Please see attached for the full Person Specification
Staff Benefits
- One Selfie Day per year
- Contributory salary pension scheme (Local Government)
- Continuing Professional Development for all staff
- Laptop Salary Sacrifice Scheme
- Cycle to Work Scheme
- Private Healthcare Scheme
- 500 Refer a friend and earn a reward
- Subsidised cafes - at both campuses
- Employee Assistance Programme Staff have access to this programme. It is a free and strictly confidential short-term counselling and support service (up to six meetings after an initial assessment session with a qualified counselor)
- The College offers an eye sight test for anyone who meets the criteria as described within the Health and Safety (Display Screen Equipment) Regulations.
- Progressive family friendly policies (exceeding statutory requirements) that supports a health work/life balance all staff are entitled to request flexible working.
- Discounted treatments at the Academy Bath Campus
- Free parking at the Somer Valley Campus in Radstock
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
