Operations Manager
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Job Location:
Durban - South Africa
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Duties & Responsibilities
Minimum Requirements
- Develop and maintain systems to ensure client service level agreement adhered to at all times.
- Develop and maintain relationship with client contact person and accounts person.
- Establish and monitor a cleaning plan for each building in accordance with the service level agreements.
- Conduct site visits of allocated sites and report on activities results and recommendations.
- Manage delivery of cleaning chemicals and consumables to sites.
- Manage availability and condition of site equipment.
- Manage the entire start up process of all new contracts to include staff recruitment induction work schedules etc.
- Control and management of company assets and full knowledge of insurance requirements related thereto.
- Manage area performance against agreed targets and budgets and within policies and standards.
- Manage direct expenses and overheads and all factors affecting the profitable performance of the area.
- Actively seek additional non contractual revenue to achieve monthly targets and maintain existing customer base and ensure up selling on existing contracts.
- Manage all staff reporting to this position so as to effectively recruit train evaluate motivate delegate and monitor their activities.
- Manage staff deployment and ensure correct and timeous payment of wages
- Manage Industrial relations and staff scheduling to include monitoring of time and attendance leave schedules overtime discipline etc.
- Implement cleaner work schedules and evaluate and manage performance.
- Adhere to company policy procedures and Servest Group values.
Minimum Requirements
- Matric / Grade 12 or equivalent
- Diploma or degree in Business Management or related qualification
- 35 years of Operational management experience in cleaning housekeeping or facilities operations.
- Experience in a cleaning industry will be advantageous
- Must have computer skills (Ms Word/Excel/Outlook)
- Must have worked with Biometric clocking systems
- Good communication interpersonal and problem solving skills
- Decision-making abilities.
- Must have a clear criminal record
- Valid drivers license
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
We form strategic partnerships with our clients to integrate people, places, processes, and tech for facilities management, cleaning solutions, and more.
