Bilingual Account Manager, Specialized Retail Lending
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Utilizing strong customer services skill this role is accountable to our clients to analyze underwrite and recommend approval loan/ line of credit applications within our services standards with solid justification. The account manager is also responsible for communicating loan decisions and requirements to advisors while maintaining high customer service skills. The role also involves responding to inquiries submitted by clients financial advisors and staff by either phone or email. The role is required to provide coaching and guidance to junior Account Managers regarding underwriting/ inquiries / escalations.
The Specialized Retail Lending department is currently looking for a bilingual dynamic individual to joint their team as Account Manager
Position Responsibilities:
Analyze and interpret financial statements (personal and corporate) and other documents related to the underwriting of loan applications
Recommend for approval more complex loan transactions up to $1000000
Processing of more complex new loan applications in accordance with Bank policies and procedures
Prioritization of daily work
Adjudicate security requirements on existing loan portfolio
Review loans for satisfactory repayment history correct and continued security documentation and status
Required Qualifications:
Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions.
3-5 years of lending experience
Excellent PC skills including Outlook Word Excel Powerpoint
Good conflict resolution skills
Sound problem solving skills and strong negotiation and influencing skills
Preferred Qualifications:
Ability to interpret business financial statements / accounts
Excellent knowledge of Banking policies procedures and products
Strong knowledge of banking industry
Strong knowledge of banking systems
Sound knowledge of insurance and investment-based products
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
CAN Quebec - Full Time RemoteWorking Arrangement
Salary range is expected to be between
$50100.00 CAD - $83500.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Manager
Key Skills
- Business Development
- Develop Long Term
- Key Decision Makers
- Customer Service
- Buyers
- Business Review
- POS
- Product Knowledge
- Retail Sales
- Account Management
- Client Relationships
- Customer Relationships
- Territory
- Sales Goals
- Sales Process
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
