Overview
Reporting to the Manager Billing Support this Administrative Assistant position is the first point of contact for processing adjusters letters and reports.
IPG works in the contiguous 48 states Hawaii and Puerto Rico handling a variety of claims including but not limited to auto physical damage inland marine cargo dealers open lot property damage (commercial and homeowners) and general liability.
Job Responsibilities:
Provide administrative support to the adjusting staff
Send reports and other correspondence on behalf of the adjusters via fax email US Postal Service or Federal Express
Communicate with staff regarding necessary attachments for letters and reports
Make timecard entries for actions taken
Submit files for billing
Answer telephone inbound calls received from the queue
Other related responsibilities and tasks assigned by your immediate supervisor or other management as directed.
Duties may be added deleted or changed at any time at the discretion of management formally or informally either verbally or in writing.
Qualifications:
Education and/or Experience
High School Diploma required or equivalent
Some college preferred
Computer Skills
Proficient in Microsoft Excel and other Microsoft Officeproducts
Good Typing and Spelling skills preferred
Competencies
Problem Solver
Strong Communicator (verbal and written)
Ability to multi-task and handle high volume of concurrent tasks
Work collaboratively with others inside and outside the company
Environment/Working Conditions:
Dynamic environment with tight deadlines number and changing priorities
All prospective employees must pass a background check
Required Experience:
Junior IC
ClaimsPro is Canada's largest independent adjusting firm, providing adjusting services to the insurance industry and corporate Canada, wherever and whenever our clients do business.