Greek speakers- Content Moderator- Lisbon

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for motivated Greek speakers professionals to join our team in Lisbon as Content Moderators / Customer Support Specialists for a global e-commerce platform. This role requires strong analytical thinking attention to detail and the ability to make fair and rational decisions while maintaining high service standards.

Responsibilities

Review and moderate online content to ensure compliance with platform policies and community guidelines.
Identify investigate and remove inappropriate or non-compliant content when necessary.
Monitor and manage high volumes of content queues especially during peak promotional seasons.
Provide support related to e-commerce content marketplace activity and platform safety.
Make rational and objective decisions based on internal policies and local market knowledge.
Maintain accuracy and quality while handling large volumes of cases.
Collaborate with internal teams to improve moderation processes and ensure platform integrity.
Deliver excellent service with empathy and professionalism when interacting with users.

Requirements

Strong content moderation skills and attention to detail.
Excellent verbal and written communication skills.
Ability to make rational fair and consistent decisions.
Good understanding of e-commerce platforms and online marketplaces.
Strong customer service skills and empathy.
Ability to cope with peaks in queue volumes especially during promotional campaigns or seasonal events.
Good local market knowledge and cultural awareness.
Ability to work efficiently in a fast-paced environment.

We are looking for motivated Greek speakers professionals to join our team in Lisbon as Content Moderators / Customer Support Specialists for a global e-commerce platform. This role requires strong analytical thinking attention to detail and the ability to make fair and rational decisions while main...