Account Manager with French

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description:

Why Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart.

Our Account Manager is responsible for:

• The pro-active calls with B2B customers from the IT industry in order to close deals/ increase revenue

• Maintaining accurate customer master record including licenses software and service contract expiration dates; shipping address; updating customer contact information in the CRM or other available tools required by the business

• Managing areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.

• Answering customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.

• Managing relationships with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain a business partnership

About you:

• We are looking for someone:

• Positive!

• Highly motivated

• Open-minded

Who also has:

• Fluency in French and English

• Bachelors degree

• Previous sales/customer service experience will be considered as an advantage

• Knowledge of professional effective telephone techniques and customer care.

• Good knowledge of IT products

• Moderate knowledge of Excel and Word required.

• Excellent communication skills: written and verbal required.

• Ability to work as a team member and partner effectively with others

• Proactive attitude

What we have for you:

• Competitive salary & Bonus system Yes of course!

• Additional health insurance & life insurance A very good one by the way.

• Food vouchers & Transport Allowance Absolutely!

• Well-being Program & Multisport card We care about our health so yes!

• Referral and baby bonus No doubt about it.

• Paid holiday days increasing in time Of course.

• Company discounts that are actually usable You bet!

• Language courses Yes you can easily upgrade your work language with us!

• Free access to LinkedIn Learning Platform Yes yes yes.

• Many trainings and academies including opportunity for ACCA certification Obviously.

• Great career growth and development opportunities Lets see Yes!

• Hybrid type of work Absolutely!

• Recognition awards Of course.

• Trending social media accounts (TikTok Instagram Facebook etc.) go and check for yourself

• Modern office space with free coffee and hot beverages And the coffee is actually good!

Interested We thought so apply now.

*Please note that upon the extension and acceptance of a potential job offer background checks including employment and education verification will be conducted by an external partner of Ingram Micro.

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