Analyst MSSP Operations

About the Role:

Crowdstrike is looking for MSSP operations analyst to be a part of a team responsible for ensuring that our customers are successfully and thriving with our next generation endpoint technology. You will proactively collaborate with MSSP partners and Distributor -Focus on driving renewals growth.

What Youll Do:

• Manage the contract renewal process

• Provide quotes to channel partners.

• Ensure delivery of quotes to the end customer.

• Consult with partner and customer to answer any questions

• Manage process through booking

• Communicate the value of CrowdStrike products to ensure growth in licenses and per endpoint revenue.

• Team with the MSSP partners to ensure a seamless customer experience.

• Work on CPQ Software to calculate Price and Quote solutions.

• Previous experience with SFDC and CPQ Tool.

What Youll Need:

• Bachelors/Post Graduate Degree required (Business/Operations/Project/Marketing)

• Excellent communication skills are a must with good command over written and spoken English.

• 3 Years of Experience in Sales Operations Alliance operations or applicable quantitative roles.

• Good knowledge of MS Office and Excel.

• Be a self-starter detail-oriented and operationally-minded.

• Experience with a Shared Resource Centre.

• A self-starter quick learner and team player.

• Contributes to team and company success.

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks geographic neighborhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions--including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs--on valid job requirements.

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