Manager, Lean Digital Transformation (Project Manager)

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Manager Lean Digital Transformation (Project Manager)
Project manager in Genpact responsible for balancing and executing high impact digital transformation projects that seek for the business problems/opportunities for key customer(s). Should have basic knowledge of digital tools such as Robotics Process Automation NLP Machine Learning IOT and ability to assess automation potential of processes and business case development
The role would be responsible for the effective delivery of the key transformation projects for the clients with a distinctive focus on deploying digital technologies by working with cross-functional global teams to favorably impact to the business outcomes of the customer.
Given the nature of the role and distribution of the teams the role may require travel and flexibility. This provides an opportunity to work in cross-functional environment where soft skills come to the fore more often gives exposure to senior partners internal and external.
Key Responsibilities
Build a roadmap for driving LDT and process improvement for the clients core and enterprise operations
Program management: Involving cross-functional teams and multiple project leads for timely delivery of results
Lead and Implement any digital solution or Lean Six Sigma leads approach for new / existing clients work on any other Insurance analytics efficiency / process improvement initiatives that may come up
Take complete ownership of reporting and governance across the projects (lean and digital) and other initiatives
Apply project management skills to solve for complex problems identify and tag risks stakeholder management track timelines actions risks and drive projects to successful closures in alignment with clients transformation roadmap.
Skill Set
Experience / know-how of Digital technologies in handling and driving innovation transformation projects along with change management with internal & external partners
Quantitative and problem solving ability ability to conceptualize complex problems and develop a Digital road map
Ability to challenge status quo & out of the box thinking
Ability to coach & mentor people effectively influence & motivate others.
Delivers oral and written communications that have clarity and impact.
Establishes a team environment of accountability and dedication for reaching project goals.
Should be open to traveling to multiple client locations up to 3 months duration for short term or 12 months for long term assignments
Ability to work in teams with varied strengths and with multiple partners
Qualifications we seek in you
Minimum qualifications
MBA / B. Tech/ MCA
Solution design consulting experience or IT domain consulting experience
Proven track record of driving transformation in client operations
At least one full lifecycle implementation experience of digital platforms such as Robotics or AI led enterprise platforms
Confirmed client / stakeholder management and project management skills
Preferred Qualifications
Judgement personal efficiency team balancing
Competence in balancing Change Management
Confirmed proficiency in navigating through structured as well as unstructured client business settings
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.