Principal, ALC Backup & Resiliency Engineer

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Job Description:

Role Overview

The ALC Backup & Resiliency Engineer supports the implementation maintenance and continuous improvement of backup recovery and resiliency capabilities across Ingram Micros global Advanced Logistics Centers (ALCs). This role is responsible for operationalizing standardized backup solutions executing recovery procedures and ensuring alignment with enterprise security and resilience requirements. Working as part of the InfoSec SWAT Team the engineer collaborates with cross-functional IT and site teams to help maintain continuity reduce risk and support modernization efforts within the RISE platform.

Key Responsibilities & Accountabilities

Backup Operations & Standardization

• Implement and maintain standardized backup configurations schedules and retention policies for ALC environments.
• Ensure consistency in backup tooling and infrastructure across global logistics sites.
• Support the application of enterprise backup storage and security standards.

Resilience & Recovery Execution

• Execute established disaster recovery (DR) and business continuity (BC) procedures for ALC systems.
• Perform routine recovery testing to validate readiness and identify gaps.
• Assist in assessing sitelevel resiliency and contribute recommendations for improvement.
• Ensure backup health integrity and recoverability through regular validation and monitoring.

Collaboration & CrossFunctional Support

• Work closely with IT Managed Services InfoSec and site engineers to support backup and recovery operations.
• Participate in onsite or remote technical assessments to help validate backup compliance with enterprise standards.
• Support RISE-aligned modernization initiatives by implementing assigned backup and recovery tasks.
• Provide technical input for projects impacting ALC operational continuity.

Operational Compliance & Governance

• Follow enterprise-aligned backup governance retention schedules and security requirements.
• Maintain clear documentation of backup configurations procedures and audit responses.
• Support compliance activities including addressing findings related to backup configuration resilience or recoverability.

Continuous Improvement & Innovation

• Identify opportunities to automate backup health checks reporting and validation tasks.
• Stay current with emerging tools and best practices for backup recovery and operational resilience.
• Contribute ideas to improve efficiency recovery time objectives (RTO) and recovery point objectives (RPO) across ALC environments.

Required Background & Skills

• Strong understanding of backup technologies storage systems and recovery processes.
• Experience supporting infrastructure operations in production environments (onprem edge or hybrid).
• Familiarity with DR/BC concepts failover procedures and validation testing.
• Strong communication skills and the ability to collaborate with crossfunctional teams.
• Willingness to travel 10%25% as needed to support site assessments and deployments.

Preferred Qualifications

• 47 years of IT infrastructure or operations experience.
• Hands-on experience with enterprise backup platforms (e.g. Veeam Commvault Rubrik or equivalent).
• Knowledge of logistics warehouse or distribution center operational systems.

Certifications such as:

• ITIL Foundation
• Vendorspecific backup/storage certifications
• DR/BC certifications (e.g. CBCP ISO 22301 training)
• Experience in global enterprise environments with standardized operational practices.

Impact

This role strengthens ALC operational continuity by ensuring reliable backups and validated recovery processes across global sites. Through consistent execution monitoring and improvement of backup and resilience practices the engineer reduces operational risk supports swift recovery during incidents and contributes to the resilience goals of the RISE platform and InfoSec SWAT.