Application Support Specialist

Cartrack

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profile Job Location:

Kuala Lumpur - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Job Summary

We are a world-leading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for an Application Support Specialist to join our team. Our teams are collaborative vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

  • Troubleshoot and resolve technical issues related to hardware software and networking

  • Install and configure hardware and software applications

  • Monitor and maintain Cartrack application and systems to ensure their smooth functioning

  • Collaborate with Global teams to implement and maintain IT projects

  • Document technical procedures user manuals and FAQs

  • Provide technical support for any IT related matters or issue

  • Train users on the use of Cartrack applications and hardware

  • Continuously update technical knowledge and skills

Requirements

  • Minimum Higher Nitec/Diploma/Bachelor in Computer/Electronic

  • Engineering/Telecommunication/Automotive Engineering or related discipline

  • Entry level are welcome to apply

  • Proficient in written and spoken English to handle customer queries

  • Must have a pleasant personality with high levels of motivation and enthusiasm

  • Ability to work independently and as part of a team

  • Willingness to work outside regular business hours as required

Job SummaryWe are a world-leading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for an Application Support Specialist to join our team. Our teams are collaborative vibrant and fast-growing and all team members are empowered with the freedom to influence our ...
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