Patient Access Services Supervisor-Full-Time

Heres What You Need:

Education

H.S. Diploma or Equivalent required

associates degree preferred

Experience

3 Years related experience required

Licenses and Certifications

CHAA - Certified Healthcare Access Associate preferred upon hire

CHAM - Certified Healthcare Access Manager preferred upon hire

CPI - Crisis Prevention Intervention Training within 90 Days required and maintained annually

Skills and Abilities:

Requires good written oral and telephone communication skills.

Requires knowledge of general office equipment PCs and associated software packages.

Ability to type 35 WPM corrected for errors preferred.

General knowledge of medical terminology preferred.

What You Will Do

Duties to include but not limited to:

Supervises employees assigned and act as a resource for assigned employees within the department.

Review patient account errors and denials that pertain to the Insurance Verifications Department.

Provide guidance to staff which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate.

Maintain staffs productivity standards set by the department by pulling reports out of ONTRAC and triaging accounts to even out worklist.

Maintain KPIs as set forth by the department.

Maintain appropriate work schedules. ensures adequate staffing and takes weekend calls as needed.

Perform tasks and training of area in which he or she is assigned. Responsible for the design and implementation of system and entity policies related to data collections patient and family education. Corporate Compliance program patient rights and responsibilities legal consents release of information medical staff bylaws and JCAHO state and federal regulations.

Monitor Press Ganey Scores and patient comments. Communicate Press Ganey information with staff and communicates improvements needed with employees ancillary departments and clinical areas.

Completes other duties as assigned.

Why Texas Health

At Texas Health our people make this a great place to work every day. Our inclusive supportive people-first excellence-driven culture make Texas Health is a great place to work.

Here are a few of our recent awards:

Americas Best Employers for Diversity list by Forbes

A 100 Best Workplaces for Millennials by Fortune and Great Place to Work

Additional perks of being an Admission Specialist:

Gain a sense of accomplishment by contributing in a teamwork environment.

Receive excellent mentorship comprehensive training and dedicated leadership resources.

Enjoy opportunities for growth.

Entity highlights:

At Texas Health Fort Worth we take seriously our mission to improve the health of those in our community. We are a 726-bed Magnet-designated full-service hospital serving our community since 1930. Our location in Fort Worth provides convenient care to the residents of Fort Worth and the surrounding areas.

If youre looking for cardiovascular care high-risk obstetrics gynecology neurosciences sports medicine and emergency medicine weve got it. Plus were an accredited Cycle III Chest Pain Center an Emergency Center of Excellence and provide gynecology neonatal intensive care respiratory therapy and orthopedic medicine.

And talk about award winning. Texas Health Fort Worth is Joint Commission-certified in both Heart Failure and Chest Pain a Comprehensive Stroke Center an Acute Heart Failure Center a Level II Trauma Center a designated Magnet hospital and the Best Place to Have a Baby in Tarrant County. We are a top-notch choice in North Texas for emergency services womens services cardiac care and much more.

Explore ourTexas Health careers sitefor info likeBenefitsJob Listings by Category recentAwardsweve won and more.

If youre ready to join us in our mission to improve the health of our community then lets show the world how were even better together!

Learn more about our culture benefits and recent awards.

Do you still have questions or concernsFeel free to email your questions to

Admissions Specialist - Patient Access Services Supervisor - ER

Bring your passion to Texas Health so we are Better Together

Position Highlights

Work location: Texas Health Fort Worth 1301 Pennsylvania Ave TX 76104

Work hours:Full Time

Department Highlights:

The Patient Access Representative interacts in a professional respectful manner with internal and external customers provides excellent customer service to patients and visitors.

Team-oriented work environment with expanded resources from other Patient Access areas.

Cross-training opportunities within different areas of Patient Access