Patient Care Coordinator Advanced Case Conversion & Client Counseling
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Job Location:
Spring, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Compensation: Competitive based on experience
Type: Full-Time Onsite
Advanced Case Conversion & Client Counseling
Role Purpose
The Patient Care Coordinator III is an advanced case specialist responsible for helping clients move forward with recommended imaging or treatment. This role focuses on high-value diagnostics and services including MRI CT and I-131 therapy. PCC III team members combine medical knowledge with consultative communication skills to guide clients through complex decisions and overcome barriers to care.
Primary Focus
Inside sales and case conversion for advanced imaging and specialty services.
Core Responsibilities
- Respond to complex inquiries regarding MRI CT and I-131 therapy
- Conduct detailed consultations with pet owners following referrals
- Address client concerns regarding cost anesthesia procedure risks and outcomes
- Guide clients through financing options or payment solutions when appropriate
- Help clients understand the clinical value of advanced imaging in their pets diagnosis
- Coordinate scheduling for high-value procedures with clinical leadership
- Ensure urgent or time-sensitive cases are scheduled as quickly as possible
Key Skills Developed
- Medical inside sales and consultative communication
- Objection handling and client counseling
- Advanced understanding of veterinary imaging indications
- Financial discussions and treatment planning support
- High-value service conversion
Schedule & Benefits
- Full-time 8-hour weekday shifts.
- Competitive hourly pay based on experience.
- 401(k) with company match.
- Health dental vision and life insurance. Paid time off.
- Continuing education and professional development.
As part of our hiring process we require all candidates to complete the Culture Index survey to help us better understand their natural strengths communication style and work preferences. This allows us to ensure alignment with the role and team creating a more thoughtful and productive interview experience for everyone involved
Key Skills
- Air Ticketing
- API
- CAD CAM
- Data Management
- Equity
- Import & Export
About Company
Associate Veterinarian - FPAHAbout Us:We are a privately owned small animal practice in Greeley, Colorado, providing personalized, comprehensive care that strengthens the bond between pets and their families. Our team fosters a supportive environment where professional growth and work ... View more
