Patient Care Coordinator Receptionist
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Job Location:
Round Rock, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Compensation: Competitive based on experience
Type: Full-Time Onsite
Role Purpose
This role manages incoming communication lobby flow and basic scheduling ensuring every client interaction reflects SVIs professionalism and commitment to patient care.
Primary Focus
Inbound communication and client experience.
Core Responsibilities
Greet and assist pet owners arriving for imaging appointments Answer incoming phone calls and respond to general email inquiries Schedule routine services such as ultrasound echocardiography and follow-up visits
Manage patient check-in discharge and appointment flow
Collect and organize patient records from referring veterinary clinics Maintain accurate patient records in EzyVet and scheduling systems Present estimates collect deposits and process payments
Provide clear instructions for appointments and pre-procedure requirements
Key Skills Developed
- Client service and emotional intelligence
- Veterinary medical terminology
- Scheduling and hospital workflow management
- Medical records coordination
- Front desk operations in a medical environment
Schedule & Benefits
- Full-time 8-hour weekday shifts.
- Rotating half-day Saturdays (approximately once per month).
- Competitive hourly pay based on experience.
- 401(k) with company match.
- Health dental vision and life insurance.
- Paid time off.
- Continuing education and professional development.
As part of our hiring process we require all candidates to complete the Culture Index survey to help us better understand their natural strengths communication style and work preferences. This allows us to ensure alignment with the role and team creating a more thoughtful and productive interview experience for everyone involved
Key Skills
- Air Ticketing
- API
- CAD CAM
- Data Management
- Equity
- Import & Export
About Company
Associate Veterinarian - FPAHAbout Us:We are a privately owned small animal practice in Greeley, Colorado, providing personalized, comprehensive care that strengthens the bond between pets and their families. Our team fosters a supportive environment where professional growth and work ... View more
