Director, Account Executive

Position Overview

The Director of Account Executives US will lead and scale a highperforming team of Account Executives responsible for driving new logo acquisition as well as net revenue retention and expansion across TraceLinks US customer base. This role is dual focused on landing new logo prospects as customers and also deepening customer value through multiproduct adoption renewals and strategic expansion with an emphasis on TraceLinks rapidly evolving supply chain platform.

Reporting to the VP of US Sales you will play a critical leadership role on gotomarket strategy aligning closely with Product Marketing Customer Success and Sales Operations to ensure customers realize measurable business outcomes from TraceLinks solutions. As TraceLink continues to expand beyond Track & Trace into broader digital supply chain network and analytics capabilities this role requires a strategic adaptable leader with a strong growth mindset and experience selling platformbased SaaS solutions.

Key Responsibilities

• Lead coach and develop a team of 68 Account Executives focused on either new logo acquisition or renewals expansion and crosssell/upsell within Enterprise & MidMarket.

• Own and execute the US account expansion strategy driving increased adoption of TraceLinks platform across multiple products and use cases.

• Partner closely with Product Product Marketing and Customer Success to translate product innovation into compelling customer value propositions.

• Establish executivelevel relationships within customer and prospect organizations positioning TraceLink as a strategic supply chain partner not just a point solution.

• Ensure disciplined account planning including whitespace analysis value hypothesis development and multiyear growth plans for top accounts.

• Drive accurate forecasting pipeline management and QBR execution with clear visibility into new logo acquisition renewal and expansion health.

• Support complex sales cycles including RFPs renewals platform expansions and enterprise negotiations.

• Enable the team to sell outcomes and ROI particularly around supply chain digitalization networkbased solutions compliance and predictive insights.

• Represent TraceLink at industry events customer meetings and executive briefings to reinforce thought leadership and customer trust.

• Build and sustain a highperformance inclusive team culture that prioritizes accountability learning and professional growth.

• Continuously refine sales processes and methodologies to support productled growth and evolving GTM motions.

Skills and Qualifications

• 10 years of experience in enterprise software or SaaS sales with a strong emphasis on account management expansion and renewals.

• 3 years of sales leadership experience managing and developing quotacarrying Account Executives.

• Proven success driving new logo acquisition net revenue retention and multiproduct expansion within an existing customer base.

• Experience selling platform or portfoliobased solutions in complex industries.

• Strong executive presence with the ability to communicate complex technical and business concepts to Csuite Supply Chain IT Compliance Finance and Procurement leaders.

• Highly analytical and strategic with the ability to navigate ambiguity and unblock both customer and internal challenges.

• Excellent written and verbal communication skills including executive presentations RFP responses and internal alignment documents.

• Comfortable operating autonomously while balancing multiple priorities in a fastevolving environment.

• Willingness and ability to travel as needed (primarily USbased).

• Inoffice position required.

• Bachelors degree or equivalent practical experience.