Operations Director (NCDC)

OPERATIONAL LEADERSHIP

Provide direct leadership and operational oversight for the distribution center ensuring consistent processes throughput standards and performance across all sites.

Take responsibility for executing daily weekly and monthly operating plans for receiving put-away storage picking loading and dispatch.

Ensure sufficient staffing and leadership coverage for 24/7 operations including nights and weekends through effective scheduling and delegation.

PEOPLE LEADERSHIP & TEAM DEVELOPMENT

Lead coach and develop the warehouse leadership team.

Review and evaluate the performance of all distribution center functions and direct reports; address performance gaps and take corrective action to ensure that managers of each functional area meet operational goals.

Set clear expectations conduct regular performance check-ins and support the annual performance review process.

Partner with Human Resources on recruitment onboarding training performance management and employee relations.

Foster a culture of accountability respect inclusion and continuous improvement.

SAFETY COMPLIANCE & FACILITY STANDARDS

Promote a strong safety culture in both warehouses and ensure compliance with all company safety policies and applicable regulations (e.g. OSHA federal state or other local governing authorities).

Conduct regular safety walks audits and incident reviews and ensure that corrective actions are implemented and monitored.

Ensure that facilities and equipment are maintained to company standards (including housekeeping material handling equipment racking dock doors yard etc.).

SERVICE QUALITY & INVENTORY CONTROL

Ensure that customer service targets for timeliness and accuracy are consistently met or exceeded across the site.

Oversee inventory control practicesincluding cycle counts reconciliations and root cause analysis of variancesto improve and maintain inventory accuracy.

Monitor and enhance picking accuracy damage rates load quality and compliance with standard operating procedures (SOPs).

STRATEGY

Develop short-term plans that support Red Bulls continuous improvement goals in cost quality accuracy turnaround time safety and environmental impact.

Support strategy development with relevant shared services and operations partners to best achieve facility goals and priorities.

Assist the General Manager by serving as the local liaison for internal stakeholders.

PRODUCTIVITY COST MANAGEMENT & KPIS

Develop best practices and efficiency recommendations for facility operations.

Manage labor planning staffing levels and shift structures to align with volume while controlling overtime and the use of temporary labor.

Track and report key performance indicators (KPIs) for both facilities including safety quality productivity throughput cost per case and overall service.

Identify and implement initiatives to improve productivity reduce waste and optimize the use of space labor and equipment.

Take accountability for the sites overall profit and loss (P&L) financial performance.

CROSS FUNCTIONAL COLLABORATION & COMMUNICATION

Serve as the primary operational point of contact for internal partners including Transport Supply Planning Sales Commercial Information Technology and Finance.

Proactively communicate constraints risks and recovery plans related to service capacity and inventory.

Support network-wide initiatives pilot programs and system changes that affect the distribution center.

PROCESS IMPROVEMENT & CHANGE MANAGEMENT

Promote the standardization of processes and best practices across the site.

Lead or support continuous improvement initiatives (such as layout optimization slotting WMS enhancements and automation/technology enablement).

Oversee training on new processes policies and technologies and ensure their sustained adoption and compliance.

BUSINESS CONTINUITY & 24/7 READINESS

Ensure that robust contingency plans are in place for weather events system outages equipment failures and staffing shortages.

Coordinate with the General Manager on strategic capacity planning and long-term infrastructure requirements.

Act as the escalation point for critical incidents that occur outside normal business hours.

Qualifications :

Bachelors degree in Business Supply Chain Operations Management Logistics or a related field or equivalent professional experience.

7 years of progressively responsible experience in warehouse or distribution center operations including a minimum of 4 years in a leadership role (multi-shift or multi-site experience preferred).

Demonstrated experience in high-volume time-sensitive distribution; experience in beverages fast-moving consumer goods (FMCG) or a similar environment is an advantage.

Proven record of successfully managing and developing frontline teams and supervisors.

Strong knowledge of warehouse operations warehouse management systems (WMS) inventory control and safety practices.

Ability to work a flexible schedule in support of 24/7 operations including evenings nights weekends and on-call coverage as required.

Strong analytical problem-solving and decision-making skills with confidence in working with key performance indicators (KPIs) and data.

Excellent communication and interpersonal skills with the ability to influence and collaborate across different functions and organizational levels.

Additional Information :

This position is open to U.S. citizens U.S. permanent residents or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $112000 - 168000 cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include:

Comprehensive Medical Dental and Vision Plans 401k Match Family Leave PTO & Paid Holiday Schedule Pet Legal and Life Insurance Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull North America Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law.

Remote Work :

No

Employment Type :

Full-time