We are EDP a global energy company present in around 29 markets with a particular emphasis on renewable energies. With more than 45 years of experience we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by 2030 leading the energy transition. With more than 13000 employees around the world we are committed to using our energy and heart to drive a better tomorrow.
What you will do:
1. Operational Portfolio Monitoring
- Monitor in real time the production performance alarm activity and data integrity of solar assets
- Assess alarm severity and prioritize interventions in line with established guidelines and SLAs
- Detect production losses communication failures inverter outages and anomalous behaviour promptly
2. Alarm Triage and Resolution
- Conduct initial alarm diagnosis and troubleshooting
- Perform remote corrective actions whenever applicable
- Escalate issues to internal teams or external service providers as required and follow through to resolution
- Log incidents root causes and corrective actions in ticketing systems
3. Remote O&M Process Management
- Execute daily monitoring routines validate meter readings and review critical system data
- Support compliance with response and resolution SLAs
- Contribute to the continuous improvement of operational workflows and internal procedures
- Ensure proper closure documentation and traceability of incidents
4. Operational Reporting
- Support the preparation of operational reports focused on incidents asset performance and critical events
- Identify recurring alarm trends and recommend mitigation measures
Employment type: Full-Time
Work site: Hybrid Model
What are we looking for
- University degree and Masters in Engineering
- 2 to 6 years of experience in remote monitoring operations or technical roles within the energy telecommunications or other utilities sector
- Basic to intermediate knowledge of solar photovoltaic (PV) systems
- Previous experience with Alarm Systems Remote O&M Service Desk or technical support functions will be considered an asset
- Experience working in dynamic high-volume SLA-driven environments preferably within operations centers
- Fluency in Portuguese; English is a plus
- Proficiency in digital tools and MS Office particularly Excel (pivot tables and basic data analysis)
More than academic knowledge and technical skills we are looking for ambitious people who are enthusiastic about the future and who bring human skills aligned with our purpose.
Equal opportunities for all
Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer ensuring all candidates are treated fairly throughout the recruitment process. We welcome and value all people and we are committed to fostering a sense of belonging for each person who is part of the EDP group.
Need more reasonsto apply
As a top employer we:
- Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making;
- Respect and value each person providing a flexible healthy and inclusive workplace with a range of attractive benefits;
- Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility;
Our efforts have resulted in several distinctions over time highlighting the EDP groups strong positioning and its dedication and commitment to attracting and retaining the best talent:
- Top employer certification by Top Employers Institute
- Part of the Bloomberg Gender-Equality Index
- Global certification as a family-responsible company by Fundación Másfamília
- Top 100 Workplaces by Houston Chronicle
Discover our tips to enhance your performance during the recruitment process and apply until 17/03/2026 if you think you are the right fit for this opportunity.