Technical Product Analyst

We have an exciting opportunity for a Technical Product Analyst to support Global Trade Compliance products and collaborate with cross-functional teams to deliver customer-centric digital solutions.

Position: Technical Product Analyst
Location: Hybrid New Brunswick NJ (2 3 days onsite)
Travel: Up to 10% domestic and international

Position Summary:
As a Technical Product Analyst (TPA) you will support the Technical Product Owner (TPO) in translating business needs for Global Trade Compliance products to ensure alignment with business objectives. You will collaborate with Business Stakeholders XD Designers Architects and Technology teams to ensure that all aspects of the Software Development Lifecycle meet or exceed customer expectations.

Key Responsibilities:
Understand user needs and translate them into detailed requirements
Build use cases and write/manage user stories process flows and visualizations
Communicate product vision and requirements to developers and testers
Stay 2 3 sprints ahead of the squad ensuring backlog readiness and definition of done
Support UAT preparation and participate in testing when required
Document confirmed business processes for development and IT support reference
Apply business process improvement methods for optimization
Track metrics and build reports to measure product delivery progress
Ensure SDLC documentation system configuration and compliance activities are up to date
Support and/or facilitate system demos when needed

Required Qualifications:
Experience gathering requirements and translating them into product vision
Strong understanding of business processes and digital product delivery
Experience managing product backlogs and release plans in Agile environments
Knowledge of customer journeys and customer experience
Strong analytical and problem-solving skills with attention to detail
Experience with JIRA SQL Databricks and Alteryx
Foundational knowledge in Data Engineering Cybersecurity Intelligent Automation and Emerging Technologies

Preferred Qualifications:
2 3 years of experience in Global Trade Compliance or Transportation
Experience implementing or supporting Global Trade Management or International Transportation Management Systems
Familiarity with Trade Automation by E2Open ERP systems (Atlas MARC JDE S4)
Experience with Roadmunk