Collections Specialist
Share
Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
A WORLD LEADER IN TESTING INSPECTION & CERTIFICATION SERVICES
Bureau Veritas offers dynamic exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals we invite you to apply online today.
Bureau Veritas is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race color religion sex national origin disability age marital status citizen status sexual orientation genetics status as a protected veteran or any other non-job-related characteristics.
This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit in decisions regarding selection placement promotions training work assignments transfers and other personnel actions.
City:Houston
State:Texas
Collections Specialist:
TheCollections Specialist manages a high-volume B2B accounts receivable portfolio to ensure timely payment of outstanding invoices.
Responsible for managing a portfolio of customer accounts to ensure timely collection of outstanding invoices credits and unapplied cash. This role serves as a primary point of contact for external partners representing the organization with professionalism and integrity while conducting collection efforts. Through proactive outreach account research and negotiation of payment arrangements the position balances firm follow-up with relationship-focused communication. Success in this role requires strong verbal communication skills sound judgment and the ability to navigate sensitive financial conversations while adhering to departmental SOPs and business guidelines to minimize aging balances and bad debt exposure.
This position requires strong communication skills attention to detail and the ability to manage multiple accounts while meeting monthly performance targets.
Essential Job Duties & Responsibilities:
Manage an assigned portfolio of 1000 open AR items including invoices credits and unapplied cash.
Conduct collection outreach via phone email and statements in accordance with departmental SOPs.
Research and resolve billing discrepancies short payments and unapplied cash.
Document all collection activity in the collection system to ensure accuracy and transparency.
Negotiate payment arrangements when appropriate.
Escalate delinquent accounts according to established guidelines.
Collaborate with Billing Operations and Cash Application teams to resolve disputes.
Generate and analyze aging and cash reports using Excel (Pivot Tables VLOOKUPs).
Support efforts to reduce past-due balances and minimize bad debt exposure.
Meet monthly KPIs:
Total Overdue 25%
91 Days Overdue 5%
Promote ACH and wire payments when appropriate.
Skills:
Intermediate Excel skills (Pivot Tables VLOOKUPs filters).
Experience with ERP/accounting and collections systems (we use Flex presently - migrating to My DSO Manager).
Strong verbal communication skills with the ability to confidently conduct payment discussions and negotiate resolutions
Professional and customer-focused approach when representing the organization to external partners
Ability to manage difficult or sensitive conversations with diplomacy and composure
Clear and concise written communication for documentation and follow-up correspondence
- Analytical mindset with strong attention to detail
- Strong organizational and time management skills in a high-volume environment
Competencies:
Prepare and present cash updates to business leaders highlighting trends risks and action items.
Follow all departmental and business-specific SOPs ensuring accuracy and compliance.
Identify process gaps and recommend improvements to increase efficiency and reduce aging balances.
Coordinate with cross-functional teams to resolve disputes and ensure correct account handling.
Build strong relationships with business units and partners balancing customer service with collections goals.
Education Certifications and Experience:
Associates degree preferred; High School Diploma or GED degree required.
Minimum 3 years of B2B collections experience with a proven track record of meeting or exceeding collection targets reducing Days Sales Outstanding (DSO) and minimizing past-due balances.
Physical and Environmental Conditions:
Primarily sedentary work with extended periods of sitting at a desk or computer.
Frequent use of phone keyboard and office equipment.
Occasional need to lift or move light materials (up to 1015 lbs).
Ability to maintain focus and attention to detail in a fast-paced high-volume environment.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
If you are an individual with a disability and you would like us to assist you with searching the Careers Page site for employment opportunities and/or assistance with completing your profile and application please contact us at 1- or email us with your request to .
We are happy to assist you and encourage you to consider Bureau Veritas for your next great career opportunity!
If you would like additional information regarding Bureau Veritas federal obligations in regards to equal employment opportunity please click the link below:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
AT A GLANCE Bureau Veritas is a world leader in Testing, Inspection and Certification. Our mission is at the heart of key challenges: quality, health and safety, environmental protection and social responsibility. Through our wide range of expertise, impartiality and independence, we ... View more
