Director of Wellness
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Strategic Leadership & Operations
- Vision Implementation: Develop and execute a comprehensive wellness strategy that integrates spa operations fitness nutrition and holistic well-being ensuring alignment with Fairmonts brand standards and guest expectations.
- Facility Oversight: Manage daily operations across all wellness facilities ensuring cleanliness safety and service excellence.
- Guest Experience: Uphold a culture of personalized service ensuring each guest interaction is memorable and exceeds expectations.
Financial Management
- Budgeting: Prepare and manage the annual operating budget and financial forecasts for the wellness department.
- Revenue Optimization: Develop and implement strategies to drive revenue growth through spa services memberships retail sales and special programs.
- Cost Control: Monitor expenses ensuring efficient use of resources and adherence to budgetary constraints.
Team Development & Human Resources
- Staff Leadership: Recruit train and mentor a diverse team of wellness professionals fostering a collaborative and high-performing work environment.
- Performance Management: Conduct performance evaluations providing feedback and development opportunities to team members.
- Training Programs: Design and implement comprehensive training programs to ensure staff are knowledgeable about the latest wellness trends and techniques.
Marketing & Community Engagement
- Brand Promotion: Collaborate with the marketing team to develop promotional materials and campaigns that highlight the wellness offerings.
- Community Outreach: Establish partnerships with local organizations and participate in community events to promote the wellness center and attract local clientele.
- Membership Programs: Design and manage wellness membership programs that cater to the needs of the local market ensuring member satisfaction and retention.
Compliance & Reporting
- Regulatory Compliance: Ensure all wellness operations comply with local health and safety regulations as well as Fairmonts internal policies.
- Reporting: Maintain accurate records and reports related to financial performance guest satisfaction and operational metrics providing regular updates to senior management.
Qualifications :
Education
- Bachelors degree in business administration Hospitality Management Wellness or a related field. Advanced certifications in spa or wellness management are advantageous.
Experience
- Minimum of 5 years in a senior wellness or spa management role within a luxury hospitality environment.
Skills
- Strong leadership and team management capabilities.
- Excellent financial acumen with experience in budgeting and revenue management.
- Proficient in wellness trends treatments and holistic health practices.
- Exceptional communication and interpersonal skills.
- Ability to develop and execute strategic marketing initiatives.
Additional Information :
Flexibility
- Willingness to work evenings weekends and holidays as required by the operation.
Language Proficiency
- Fluent in English; additional language skills are a plus.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
