Sales Director ( Education, Vietnamese Only)

• Directly partner with the Board of Management (BOM) in overseeing and scaling two core business lines
  
• a strong combination of strategic leadership operational excellence and business development capability to drive sustainable growth and long-term value creation.
  
• Strategy & Business Management
  
• Take ownership of business growth in alignment with agreed revenue and profitability targets.
  
• Partner with BOM to shape long-term strategic direction annual objectives and execution roadmaps.
  
• Develop and refine business models including SWOT analysis to identify strengths weaknesses opportunities and risks.
  
• Monitor business performance on a regular basis (weekly/monthly/quarterly) with focus on revenue cost efficiency and profit optimization.
  
• Analyze financial data customer behavior and operational KPIs to generate actionable business insights.
  
• Initiate and implement growth strategies including new product/service development pricing optimization channel expansion and strategic partnerships.
  
• Assess business risks across market financial and operational dimensions and develop mitigation plans.
  
• Operations Supervision
  
• Oversee end-to-end daily operations across sales marketing customer service and service delivery functions.
  
• Enhance operational efficiency by standardizing workflows and continuously improving internal processes.
  
• Define and monitor service quality standards to ensure consistent customer experience and high satisfaction levels.
  
• Act as escalation point for operational issues ensuring timely resolution through cross-functional coordination.
  
• Optimize allocation of manpower budget and resources to maximize operational efficiency and ROI.
  
• Market Research & Business Development
  
• Coordinate with relevant stakeholders to conduct market research and track industry trends and competitor movements.
  
• Identify new opportunities for product/service innovation and market expansion.
  
• Work closely with BOM to refine and adjust business strategies based on market insights.
  
• Strengthen and expand external partnerships and networks within the education ecosystem including regulatory bodies and government stakeholders.
  
• Reporting & Strategic Collaboration
  
• Prepare and deliver periodic business reports (weekly monthly quarterly) covering performance financial results operational updates and market insights.
  
• Provide in-depth analysis of key metrics customer insights and competitor benchmarking to support strategic decision-making.
  
• Act as a strategic advisor to BOM recommending initiatives corrective actions and strategic adjustments when required.
  
• Monitor external environment developments including market trends policy changes and emerging risks/opportunities.
  
• Track progress of strategic initiatives highlight risks or delays and propose practical solutions.
  
• Coordinate with internal functions (HR Finance Marketing etc.) to ensure alignment and execution of business priorities.
  
• Decision Making Authority
  
• Authorized to make operational decisions related to sales marketing customer service and service delivery.
  
• Responsible for allocating resources (budget manpower assets) within approved frameworks to optimize performance.
  
• Empowered to adjust tactical execution such as pricing promotions channel strategy and customer management to achieve business targets.
  
• Make decisions regarding team structure performance management and talent development.
  
• Act as first-level decision maker in handling urgent operational issues risks or conflicts prior to escalation to BOM.
  
• Maintain execution autonomy at business level while ensuring alignment with BOM for strategic cross-functional or high-impact decisions.
  

Requirements

• Education
  Bachelors degree in Business Administration Economics Finance Marketing or related disciplines.

• Experience
  Minimum 5 years of experience in business management operations or strategic roles including at least 2 years in senior leadership positions (CEO Managing Director Operations Director or equivalent).
  Proven track record of successfully launching scaling or managing a business for at least 2 years.
  Strong background in sales marketing customer service and operational management preferably within service-based industries (education training consulting etc.).
  Hands-on experience in market research competitive analysis and business development initiatives.
  Strong financial acumen with the ability to interpret complex data and translate insights into business strategies.
  Prior experience working directly with Board of Management or Board of Directors is highly preferred.

• Competencies & Personal Attributes
  Strategic mindset with strong entrepreneurial and result-oriented approach.
  Proven leadership and people management capabilities with ability to inspire and develop teams.
  Excellent English proficiency across all communication skills.
  Strong problem-solving decision-making and conflict resolution abilities.
  High adaptability and resilience in dynamic business environments.
  Strong interpersonal and communication skills with the ability to build trust at all organizational levels.
  High integrity accountability professionalism and ambition.
  

Benefits

• Full participation in Social Insurance Health Insurance and Unemployment Insurance in accordance with Vietnamese Labor Law calculated based on full gross salary
  
• Premium healthcare coverage
  
• Public holidays in accordance with Vietnamese Labor Law
  
• Annual leave entitlement of 16 days per year and 3 days of sick leave
  
• Two complimentary English courses; additional English courses for employees children subject to seat availability
  
• Personal income tax (if applicable) shall be borne by the employee in accordance with regulations
  
• Career development and advancement opportunities within the organization