Digital Transformation & IT Systems Engineer

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profile Job Location:

Lahore - Pakistan

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

Requirements:

  • Strong knowledge of ERP systems administration and implementation along with experience in API integrations system integrations and workflow automation tools.
  • Minimum 5 years of experience in IT systems or digital transformation roles with hands-on experience supporting ERP environments and managing SME IT infrastructure.
  • Proficiency in administering Google Workspace and Microsoft 365 with familiarity in AI and no-code tools.
  • Basic networking knowledge including LAN switches WiFi and VPN environments.
  • Demonstrated management capabilities including project management vendor coordination requirements gathering and documentation and process design.
  • Familiarity with ERP platforms such as Odoo SAP B1 Dynamics Oracle NetSuite or custom-developed systems along with automation tools including Zapier Make and n8n.
  • Experience working with tools such as Airtable Retool and Appsmith as well as administration of Google Workspace Admin and Microsoft 365 Admin.
  • Familiarity with basic networking tools and IT ticketing systems such as Freshdesk Zendesk and Jira Service Desk.

Responsibilities:

  • Act as the internal owner of the ERP system managing its performance while coordinating upgrades modifications and integrations.
  • Liaise with the ERP vendor and external technology partners and gather business requirements from internal teams to translate them into system changes or enhancements.
  • Manage ERP user access system modules and reporting functions.
  • Identify opportunities for workflow automation and process digitization and implement internal tools using modern AI no-code and vibe coding tools.
  • Build lightweight internal applications and dashboards for operational use while integrating systems such as ERP CRM and internal databases.
  • Manage and administer company platforms including Microsoft 365 Exchange/Outlook OneDrive and SharePoint while performing basic tenant administration in Azure Admin.
  • Handle user provisioning enforce security policies and ensure proper backup management and data governance practices.
  • Supervise the management of the office LAN network troubleshoot connectivity issues and coordinate with external network vendors when required.
  • Oversee structured cabling and network equipment installation while maintaining accurate network documentation.
  • Implement and maintain an internal IT ticketing system manage L1 and L2 support workflows and track issue resolution to ensure SLA compliance.
  • Maintain a knowledge base for commonly reported issues.
Requirements: Strong knowledge of ERP systems administration and implementation along with experience in API integrations system integrations and workflow automation tools.Minimum 5 years of experience in IT systems or digital transformation roles with hands-on experience supporting ERP environments...
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Key Skills

  • Clerical
  • Abinitio
  • Chiller
  • Application Engineering
  • ELV
  • AV