Member Services Attendant
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Job Location:
Punta Gorda, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Heritage Landing is hiring for a Member Services Attendant!
The Member Services Attendant (Amenities) supports a positive member experience by monitoring all club amenities to ensure access is limited to members and their guests and that all amenity rules are followed. This role is service-focused visible and professional helping maintain a safe orderly and enjoyable environment.
Key Responsibilities
- Monitor designated amenities (Resort Pool Racquet Sports Fitness Center Tiki Bar)
- Verify member access when necessary and address unauthorized use professionally
- Ensure compliance with amenity rules (e.g. no coolers safety and conduct guidelines)
- Provide courteous assistance to members and guests
- Serve as a visible approachable presence within amenity areas
- Report incidents concerns or maintenance issues to management
- Maintain club standards of professionalism and hospitality
Qualifications
- Strong customer service and communication skills
- Ability to enforce rules respectfully and consistently
- Professional appearance and demeanor
- Ability to remain alert and attentive
- Prior hospitality customer service or club experience preferred
Physical & Scheduling Requirements
- Ability to stand and walk for extended periods
- Ability to work outdoors in varying weather conditions
- Flexible availability including weekends and holidays
Work Environment
Primarily outdoor and indoor amenity areas with frequent member interaction.
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more
